Lead with Purpose: Become Kentwood’s Next Business Operations Supervisor!

The City of Kentwood Parks and Recreation Department is looking for a skilled and motivated Business Operations Supervisor to join our leadership team. This is a unique opportunity to combine finance, business operations, and community impact all in one role.

If you’re ready to bring your business expertise into a department that enriches lives through recreation, culture, and community connection - this may be the career move for you!

What You’ll Do

As the Business Operations Supervisor, you’ll play a key role in driving both the financial success and strategic growth of the Parks & Recreation Department. You will:

Oversee department budgets, financial planning, and reporting to ensure accuracy, accountability, and long-term sustainability
Develop and implement pricing strategies, revenue generation plans, and internal controls to meet cost recovery goals
Identify, secure, and manage grants, sponsorships, and fundraising opportunities to support programs and initiative
Build and maintain strong relationships with donors, sponsors, and community partners
Collaborate with internal teams and Finance to ensure accurate financial tracking and reporting
Lead and support staff through supervision, coaching, performance management, and professional development
Establish processes, policies, and standard operating procedures to improve efficiency and service delivery
Monitor performance metrics and identify opportunities for continuous improvement

This is more than a finance-focused role it’s an opportunity to shape how resources support recreation programs, community experiences, and long-term growth for Kentwood residents.

About You

You’re a strategic and people-focused leader who understands how strong financial management supports meaningful community impact. You bring experience in budgeting, revenue development, and team leadership, along with the ability to think critically, solve problems, and build strong relationships.

Minimum Requirements:

Bachelor’s degree in business administration, recreation management, or a related field
Three years of progressive business or financial management experience
Two years of supervisory or leadership experience, or an equivalent combination of education and experience
Strong financial acumen, including budgeting, forecasting, and revenue strategy development
Experience with grant writing, fundraising, or securing external funding source
Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders and community partners
Strong organizational and time management skills, with the ability to manage multiple priorities
Proficiency with Microsoft Office and financial or recreation management software.

For more details about responsibilities and qualifications, please review the full job description.

Pay & Benefits

Salary range: $63,300–$84,832, depending on experience
12% employer retirement contribution -well above industry average
Up to 5 weeks vacation, 12 sick days, 11 holidays, and 3 personal days annually
4–6 weeks fully paid parental leave
Excellent medical, dental & vision insurance with minimal cost
Paid certifications, trainings, and career development opportunities
Free telehealth, EAP access, life insurance, and long-term disability coverage
Employee discounts on recreation programs and rentals

Why join the Kentwood Parks and Recreation team:

The Kentwood Parks and Recreation Department enriches the lives of community members through recreational classes, programs, and activities. As well as providing green spaces, a community farmers market, community events, and very soon, a Community Center.

Within Kentwood’s 21 square miles, Parks and Recreation oversees:

15 parks covering more than 300 acres
13+ miles of non-motorized trails
Splashpads, pickleball courts, playgrounds, and gathering spaces
Variety of rental facilities available
1000+ recreation programs and community events each year

Apply Today!

If you’re ready to combine creativity, digital content, and strategy in a role that makes a real impact, we’d love to hear from you!

City of Kentwood

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Business Operations Supervisor