Company Description

CK Family of Companies is a global leader in manufacturing, distribution, and aftermarket services for the industrial sector. With a strong foundation established in 1929, the company operates across five divisions, emphasizing innovation, adaptability, and superior customer service. Guided by family values and an enduring corporate culture, we navigate complex markets with a focus on delivering exceptional product support and fostering innovation. By leveraging shared resources and expertise, we consistently expand our product and service offerings to ensure continued growth and an enhanced customer experience. Our legacy is built on generations of dedicated employees and strong customer loyalty.

Role Description

The Techno-Functional CX/CPQ Analyst will be responsible for analyzing business processes, integrating solutions, and conducting functional testing to support customer experience (CX) and configure, price, quote (CPQ) systems. This role involves close collaboration with stakeholders to ensure alignment between business requirements and technical capabilities. The analyst will play a key role in optimizing solutions for operational efficiency and customer satisfaction. This is a full-time, on-site role based in St. Louis, MO.

Qualifications

Strong Analytical Skills to assess data and translate insights into actionable recommendations
Effective Communication skills for collaborating with cross-functional teams and stakeholders
Experience with Business Process analysis and optimization
Proficiency in Functional Testing and validating system processes
Ability to support and manage software Integration and ensure cohesive workflows
Proven problem-solving skills and attention to detail
Relevant experience with CX and CPQ platforms, such as Salesforce or similar tools, is a plus
Bachelor’s degree in Business Administration, Information Systems, or a related field preferred

CK Power Family of Companies

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Techno-Functional CX/CPQ Analyst