Do you have a passion for identifying process bottlenecks and driving continuous improvement strategies?

Are you prepared to make a meaningful impact by streamlining processes and contributing to the success of our organization?

If you possess a knack for coordinating cross-functional efforts and have a passion for process improvement, we invite you to join us as a Sales Operations Analyst.

What You Will Be Doing

As a Sales Operations Analyst, you will be at the heart of our efforts to streamline sales processes, facilitate communication between departments, and drive continuous improvement initiatives. Your role will initiate and manage coordinating projects across multiple functions, identifying bottlenecks, implementing process enhancements, and ensuring the overall efficiency of our operations. You will be a pivotal contributor to achieving our organization's goals and delivering high-quality results.

Day-to-Day Activities

Identifying areas of the sales process that can be improved and implementing changes to increase efficiency and effectiveness.
Coordinate cross-functional projects, acting as a liaison between teams to ensure seamless communication and execution.
Analyze data and key performance indicators to identify areas for optimization.
Develop and implement process improvement strategies, tracking the impact of changes.
Facilitate training sessions to ensure teams are aligned with new processes.
Maintain documentation and communicate changes to relevant stakeholders.
Extensive engagement with our APAC operations.

Where You Will Work

For this office-based role, you will be located at our San Jose office. Travel requirements for this position are minimal, primarily limited to occasional attendance at conferences or other industry events.

What You Will Bring Us

Strong project coordination skills, with the ability to lead cross-functional teams.
Analytical mindset, with the capability to analyze data and identify improvement opportunities.
Excellent communication and interpersonal skills to facilitate collaboration.
Problem-solving attitude with a focus on driving results and process efficiency.
Adaptability to work in a dynamic and changing environment.

Minimum Qualifications

Bilingual Chinese / English
2+ years related work experience in commercial operations management, Sales, Marketing or Sales Strategy.
Knowledge of CRM & ERP system.
A problem solver with the ability to identify solutions to complex business issues.
Must be self-managed, responsive, and able to work in a virtual team environment.
Strong communication and organizational skills and basic understanding of sales and marketing principles.
You are eager to learn and improve on making current processes more efficient.
Strong goal orientation, and adjust priorities to respond to pressing and changing demands; meet deadlines by managing teams, time & priorities.

What Your Education Looks Like

Bachelor's degree or above in Business Administration, Economics, Management, Analytics or a related field.

How We Will Reward You

The base salary range for this position is $73,000 to $96,000 depending on the candidate's experience.

This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.

Complete Genomics offers its eligible employees and their dependents (including domestic partners) a comprehensive and competitive benefits package. Complete Genomics contributes to the benefits package.

Medical, Dental and Vision Coverage
Life and AD&D Insurance
Long-term and Short-term Disability Insurance
Voluntary Life and AD&D Insurance
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Domestic Partner Benefits
Commuter Program
Employee Assistance Program
401(k) Retirement Plan
20 PTO days and 11 holidays per year

Complete Genomics provides equal employment opportunity without regard to race, color, religion, sex, national origin, sexual orientation, gender identity and/or expression, age, disability, veteran or uniformed service status, or any other characteristic protected by applicable law.

Complete Genomics Inc.

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Sales Operations Analyst