Description

We are looking for a driven, talented Deal Desk Analyst to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crime! We are building cutting-edge solutions that help create a safer world and stop money from ending up in the hands of criminals. You will join the Sales Operations team, reporting to our Operations Team Lead.

About us

ComplyAdvantage is the financial industry's leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralise the risk of money laundering, terrorist financing, corruption, and other financial crime.

More than 1,000 companies rely on us to understand the risk of who they're doing business with through the world's only global, real-time database of people and companies. Our solutions identify thousands of risk events daily from millions of structured and unstructured data points.

We have four global hubs in New York, London, Singapore, and Cluj-Napoca and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, and Balderton Capital.

Since 2014, we have raised over $100 million in funding, and in 2022 alone grew by over 40% to over 500 people globally. Over the next 12 months, as our revenue increases, we plan to increase to 600.

No fight against crime is complete without the right values, and we take ours very seriously!

Focus on the Team - We're Collaborative, Human and Humble

Kaizen - We're Curious, Proactive, and Agile

Deliver Results - We're Tenacious, Accountable, and Focused

We can only defeat financial crime if we have the right people with the right values in place, and we're committed to investing in passionate people who are experts in their field. Our culture and working environment are second to none. Don't believe us? See what our employees have to say on Glassdoor.

The Role

As a Deal Desk Analyst, you will:

Serve as the primary point of contact and subject matter expert on quote creation and questions, pricing, approval policies, commercial terms, and troubleshooting of deal issues and related escalations.
Safeguard and manage data quality in Salesforce for all proposed and closed quotes/deals.
Ensure adherence to our quote-to-contract processes and policies while effectively escalating new use-cases outside of the current approval matrix and providing appropriate proposed solutions to facilitate.
Collaboratively participate in identifying and suggesting possible resolution in system gaps and processes to better streamline efficient workflow.
Assist in delivering ongoing education and training to ensure Sales understanding of and compliance with all deal processes.
Establish metrics and drive the development of reporting that support our deal desk efforts and provide visibility into our contractual pipeline and related workstreams.

Skills and Experience

Experience in a deal desk function supporting a globally distributed sales organisation
Familiarity with Salesforce CPQ (configure, price, quote) or comparable CPQ tools
Ability to multitask and prioritise at times of high volume; schedule flexibility during month-end, quarter-end, and periods of high demand
Great partnership and teamwork skills

Benefits

Equity as we want you to have a part of what we are building
Unlimited Time Off Policy- A work-life balance and focus on our wellbeing are critical to keeping us performing at our best.
Hybrid working- We want you to strike a balance and be where you do your best work. You will work with your manager to agree on what is best for you and your team.
You will also get an annual budget of £215 to kit out your home office
Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve
Annual learning budget to drive your performance and career development
Enhanced parental leave and childcare benefits
Life Insurance to protect your loved ones
Medical insurance through Vitality with pre-existing conditions covered
Pension contribution through The Peoples Pension

At ComplyAdvantage diversity fuels our rocket ship and our commitment to inclusion across race, gender, age, religion, identity and experience drives us forward every day. We encourage everyone to apply and aspire to consider every application fairly.

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ComplyAdvantage

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Deal Desk Analyst