Job Description and Duties

Join the Covered California team!

Are you proficient and experienced with Microsoft Office applications such as Excel and PowerPoint, and do you possess skills in project management, data analysis, and crafting compelling presentations? Do you excel in delivering clear, professional communication both verbally and in writing to a variety of stakeholders? If you thrive on challenges and excel in a team environment, we invite you to apply for the Business Operations Team!

How You’ll Make an Impact!

In the role of the Business Operations Analyst, you will act as a lead within the unit, spearheading the analysis of research data and overseeing the manual processes within the Service Center. Your responsibilities will include coordinating special projects aimed at resolving errors in consumer enrollment and acting as a crucial communication link between management, staff, and other stakeholders.

Join us and play a pivotal role in optimizing our operations and enhancing our service delivery. Apply now to become a key player on our Business Operations team!

Salary: $6,031.00 - $7,547.00 per Month

Application Deadline: 3/8/2026 @ 11:59 pm PST

Required Documents: Application, Resume, and Statement of Qualifications (SOQ)

Qualifications We’re Looking For:

Demonstrated experience in delivering clear and professional communication, both verbally and in writing to internal and external stakeholders.
Strong teamwork skills, with a proved ability to work collaboratively and efficiently in team settings to accomplish shared objectives.
Ability to thrive in a high-pressure, fast-paced environment managing multiple tasks efficiently to meet strict deadlines.
Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) for project management, data analysis, and presentation creation.
Proficient in generating comprehensive reports, developing policies and procedures, and managing vendor-related documentation to inform decision-making and improve program outcomes.
Demonstrated experience in project management or effectively managing large caseloads of work for others to accurately interpret data and effectively resolve programmatic and administrative challenges.

Minimum Qualifications for (Insert Classification):

CalHR

Employee Benefits:

Covered California provides incredible benefits for our employees, including healthcare, retirement and savings, work-life services, leave benefits, and work-life balance. To learn more, visit https://hbex.coveredca.com/careers/benefits/.

Note:

To apply to this position, review this advertisement and complete your application via CalCareers at: CalCareers
Please send any questions regarding the application process and/or position to Careers@covered.ca.gov
New to state civil service, employees are typically hired at the minimum of the salary range

Covered California

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Business Operations Analyst