Company Description

CPC is a boutique solution provider specializing in end-user computing, user experience, and the infrastructure that supports them. The company enables clients to deliver secure, reliable, and flexible access to essential applications for their users, regardless of time, location, or device. Backed by over 200 years of combined technical expertise and a proven methodology, CPC drives actionable outcomes for clients through partnerships with industry leaders like IGEL, Citrix, Microsoft, VMware, Nutanix, and others.

Position Overview

We are seeking a detail-oriented and highly organized Sales Operations Specialist to support our growing sales team. This role is critical to ensuring the seamless execution of the sales process—from order entry through vendor fulfillment—while delivering a high-quality experience for both internal stakeholders and customers.

Key Responsibilities

Accurately process and manage sales orders in a timely manner
Coordinate with vendors to ensure correct pricing, configurations, and order fulfillment
Partner closely with Account Executives to support deal execution and customer needs
Monitor order status and proactively communicate updates to internal teams and clients
Maintain data integrity within ERP/CRM systems (NetSuite preferred)
Assist in resolving order discrepancies, billing issues, and customer inquiries
Support continuous improvement of sales operations processes and workflows

This is a full-time, on-site position located in Cincinnati, OH.

Salary Range 50,000-55,000

Qualifications

2+ years of experience in sales operations, order management, or a similar role
Strong attention to detail with excellent organizational and time management skills
Effective communicator with a customer-first mindset
Experience with NetSuite or similar ERP systems strongly preferred
Proficiency in Microsoft Excel and general business systems
Ability to manage multiple priorities in a deadline-driven environment
Bachelor’s degree in Business, Sales, or related field preferred

CPC

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Sales Operations Specialist