Overview

Position summary

The rms Director of Sales and Marketing will provide support to the Operations teams to generate profitable sales for the company, manage existing customers, screen new prospective customers, and assist in the creation of strategic marketing and sales collateral as needed. This role also interacts with the direct Cretex Medical sales organization, manages the rms Customer Service team and coordinates contract review and price negotiations with strategic rms customers.

Responsibilities

Director- Sales of Operations and Marketing Duties and Responsibilities

Work with the company’s operational leadership team to develop and negotiate contract pricing with our strategic accounts and customers
Lead the contract review and negotiation activities including supply, inventory, and non-disclosure agreements, coordinate with Cretex as needed
Maintain and support business relationships with all customers
Coordinate with independent sales rep organization(s) regarding customer contact, performance expectations and manage commission payments
Develop and review strategic sales goals for the Cretex Medical external sales team in line with the rms AOP
Provide analysis of customer activities related to quotes, orders, sales and price history, backlog, and delivery performance as required
Understand customer needs and the core business markets we serve, perform market analyses to determine; market size and trends, customer needs and unmet needs, technology trends and the competitive environment
Assist in the development and management of company video assets, brochures, statement of capabilities, customer presentations, website, and other sales and marketing collateral as needed, coordinate with Cretex marketing as needed; promoting the image and capabilities of the rms organization in the marketplace
Lead, train and participate in Operational Excellence programs resulting in improved profitability
Manage the Sales and Marketing budget
Manage and lead a team of customer service representatives
Travel as requested
Partner with other Cretex business segments: leadership, sales, marketing, customer service, engineering, quality, and finance
Ensure that the company’s business continuity plan is maintained and responsibilities defined for the business to function in the event of an unplanned disruption
Establish professional relationships with rms team members

Qualifications

Director- Sales of Operations and Marketing Qualifications

Bachelor’s Degree in Sales, Marketing, Business, or a related technical discipline
10 years of experience in sales and leadership
5 years of experience in contract manufacturing sales, preferrably in medical device contract development and manufacturing sales

Knowledge and Skills:

Demonstrated ability with sales & marketing techniques and financial principals
Ability to work in a manufacturing environment
Experience with an ERP system software and familiarity with manufacturing systems
Effectively communicate orally and in writing with customers, co-management, and other company personnel
Write clear understandable reports and business correspondence
Ability to read, analyze and interpret general business periodicals, technical procedures, and governmental regulations
Ability to calculate figures and amounts such as gross margins, commissions, percentages, tolerances and run rates
Solve practical problems, resolve issues and deal with a variety of variables in situations where only limited standardization exists
Responsible for the recruitment, development, and management of the customer service team
Ability to consistently achieve short and long-term business results
Ability to follow through on commitments and holds team members accountable
Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
Attention to detail and strong organizational skills
Ability to work in a fast-paced team environment
Ability to prioritize and multitask

Rms Company Benefits

As a Cretex Medical company, rms offers a full benefit package to its employees. Benefits include medical, dental, vision and life insurance options. rms also offers a 401(k)-retirement plan with employer match, profit sharing, short- term and long-term disability insurance, paid time off, holiday pay, and an onsite medical clinic.

rms Company also offers company specific benefits, such as:

Onsite Clinic
Paid Parental Leave
Monthly Social Events
Annual Employee Appreciation Week
Volunteer Opportunities
Training and Development Opportunities
Tuition Reimbursement
Wellness Program

Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law.

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Cretex Companies use cutting oils, solvents, and other chemicals in the manufacturing process. Testing is conducted on a periodic basis to ensure that all chemicals are kept well below the OSHA permissible exposure levels.

Cretex Companies, Inc.

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Director- Sales of Operations and Marketing