About Us

Crown Glass Ltd. is a growing glass company serving residential, commercial, and automotive customers throughout Metro Vancouver. We are seeking an experienced Operations Consultant to assess, improve, and help implement systems and processes that support operational efficiency, accountability, and growth.

Responsibilities

Review current workflows and operational processes
Identify inefficiencies and areas for improvement
Develop recommendations and implementation plans
Assist with CRM, helpdesk, workflow, and operational system improvements
Create SOPs and process documentation
Establish KPIs and reporting structures
Work with leadership and staff to support implementation and adoption

Qualifications

Experience in operations consulting, process improvement, or business operations
Experience working with service, trades, construction, or field service businesses preferred
Strong understanding of workflow design, CRM systems, helpdesk platforms, and operational best practices
Ability to both recommend and assist with implementation

Engagement Details

Contract / Project-Based
Flexible Hours
Compensation: $100–$200/hour or project-based pricing, depending on experience and scope

Crown Glass LTD.

New Jobs

Business Operations Consultant