Who We Are:

At CEA CAPA, we believe that studying and interning abroad is a transformative experience that goes beyond academics. By immersing oneself in a new culture and community, students gain valuable skills and perspectives that can shape their future. That's why we're committed to providing unparalleled academic, professional, and cultural experiences abroad, with a focus on student support every step of the way.

A sense of belonging is fundamental to the mission, structure, and operations of CEA CAPA. We strive to provide a work environment that celebrates difference and is free of implicit and explicit bias. We seek to hire employees representing diversity in all forms and work to support all employees to achieve at the highest level. Employment is based on a person’s professional qualifications and competence.

Your Role:

The Sr. Director of Revenue Operations is responsible for leading and managing the company's revenue operations strategy, including sales operations, revenue analytics, sales enablement, and customer success operations. The position involves collaborating with cross-functional teams to improve sales performance, increase revenue, and drive business growth.

What You’ll Do:

Develop and execute a comprehensive revenue operations strategy that aligns with the organization's goals and objectives.
Collaborate with GTM leadership to optimize the sales funnel, increase conversion rates, and improve customer acquisition and retention.
Oversee the sales operations function, including sales forecasting, territory management, target setting, and incentive compensation.
Drive revenue growth by identifying new revenue streams, pricing strategies, and go-to-market tactics.
Establish and maintain sales analytics and reporting to track key performance indicators (KPIs) and provide insights into sales performance and revenue growth opportunities.
Collaborate with sales enablement to improve the effectiveness of the sales team and accelerate the sales cycle.
Manage customer success operations, including customer onboarding, retention, and support, to ensure high levels of customer satisfaction and loyalty.
Develop and manage a high-performing revenue operations team; ensuring that team members are aligned with the company's goals and objectives.
Stay up to date with industry trends and best practices in revenue operations and sales management.

Starting Salary: $145,000

What Makes a Great Candidate:

Bachelor's degree in business, finance, or a related field
- MBA preferred
10+ years of experience in sales operations, revenue operations, or related roles
Proven track record of driving revenue growth and improving sales performance
Strong analytical skills and experience with sales analytics and reporting
Demonstrated ability to lead and manage cross-functional teams
Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels of the organization
Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously
Experience with CRM systems (e.g., Salesforce) and sales enablement tools
Ability to work in a fast-paced, high-growth environment with a focus on results

We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.

Why You’ll Love CEA CAPA:

Health & Wellness Benefits – in office Fresh Fruit Wednesdays, Wellness room, ergonomic options & more!
Up to 8 hours of paid volunteer time in addition to PTO
Healthy snacks and a coffee bar provided in office
12 paid holidays
Opportunities for employee growth
Benefits coverage for domestic partners
Pet insurance available
Employee discounts at 35+ vendors including Apple, T Mobile, Walt Disney World, Hello Fresh & more!

Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply.

CULTURAL EXPERIENCES ABROAD LLC

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Senior Director of Revenue Operations