About Us:
Custodia is a growing home management company offering a variety of seasonal and subscription-based services to senior homeowners. We pride ourselves on delivering reliable, customer-focused service while fostering a supportive and collaborative work environment. As we continue to expand, we are seeking a detail-oriented and motivated City Manager - GTA to join our growing team.

Your Role at Custodia

Strategic Leadership:

Drive the growth and operational excellence of Custodia in your city, ensuring high standards in service delivery and customer satisfaction.
Build and refine operational processes to optimize results and reflect Custodia’s commitment to quality.

Team Development:

Lead a local team of professionals, cultivating a culture of empowerment, accountability, and continuous learning.
Attract, retain, and mentor top talent, ensuring your team is equipped to exceed expectations.

Operational Execution:

Monitor and manage performance metrics, continuously improving service delivery.
Act as the primary problem solver, providing innovative solutions to drive customer satisfaction.
Own the city’s revenue performance, setting and achieving targets through strategic planning, team leadership, and customer engagement.

Customer Advocacy:

Be the face of Custodia in your city, engaging directly with customers to identify opportunities for improvement and ensuring a seamless experience.

What You Bring to Custodia

Operational Expertise: A strong understanding of home maintenance, contractor management, property management, or related industries.
Proven Leadership: 3-5 years of experience leading operational teams, with a track record of success in managing people and processes.
Customer Focus: A deep commitment to exceeding customer expectations and fostering trust.
Strategic Vision: The ability to translate corporate goals into actionable local strategies, achieving measurable outcomes.
Exceptional Communication: Strong verbal and written communication skills to inspire and collaborate with teams and stakeholders.
Flexibility and Drive: A proactive approach to managing multiple priorities in a dynamic environment.

What We Offer:

Competitive salary with opportunities for growth.
Flexible working arrangements.
Comprehensive training and support.
A positive and collaborative work environment.
Opportunities to contribute to the growth and success of Custodia.

How to Apply:

If you are a detail-oriented with experience in Property Management or Contractor Manager in the home maintenance and repair field looking to join a growing and dynamic team, we would love to hear from you!

Custodia is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Additional pay:

Bonus pay

Benefits:

Dental care
Extended health care
Paid time off

Education:

AEC / DEP or Skilled Trade Certificate (preferred)

Work Location: In person

Custodia

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