Cynos Express LLC · East Rutherford, NJ

Full-Time · On-Site

Cynos Express LLC is a multicultural, Asian-owned small business based in East Rutherford, New Jersey, building and operating a growing portfolio of consumer businesses. Our company was founded by an Asian founder, and our team brings together people and perspectives from China, Korea, the U.S., and other backgrounds. We value a workplace where different cultural perspectives are understood and respected, and where communication can remain direct, practical, and collaborative. We are still a small company, which means our working environment is very different from that of a large corporation. People work closely across functions, responsibilities can overlap, and decisions can move quickly. At the same time, we are actively transitioning from a founder-led small business into a more structured organization with clearer systems, responsibilities, accountability, and operating processes. We are now looking for an experienced Business Operations Manager who can help lead that transition.

The Role

This is a key internal operating position working directly with the Founder.

The Business Operations Manager will take ownership of much of the company's day-to-day internal operations: employee attendance and scheduling, project and task follow-up, administrative processes, hiring coordination, documentation, vendor coordination, and the implementation of internal systems and policies.

The central objective is simple: Keep the organization organized, accountable, and moving without requiring the Founder to personally manage every routine operational detail.

This is not an administrative assistant position, and it is not intended as an entry-level opportunity. We are specifically looking for someone who has already worked in a professional environment and has demonstrated experience managing operations, people, projects, administrative processes, or a meaningful combination of these responsibilities.

You should already understand what it means to be responsible for other people's deadlines, maintain accurate records, follow up without being reminded, handle sensitive information professionally, and recognize when something requires management attention.

Because many of our internal systems are still being developed, this position also requires someone capable of building structure — not simply following structure that already exists.

People Operations & Accountability

Manage day-to-day attendance, scheduling, absences, and related employee records
Maintain visibility into what employees are working on and the status of assigned responsibilities
Track deadlines, commitments, and outstanding work across the company
Follow up directly with employees when work is incomplete, delayed, or unclear
Identify recurring performance, attendance, communication, or workflow issues
Escalate meaningful issues to the Founder with clear and organized information
Help ensure that established company policies and operating standards are followed consistently
Maintain appropriate confidentiality regarding employee and company matters
Support onboarding, training coordination, and offboarding

Project & Workflow Management

Maintain an organized overview of active company projects, responsible owners, deadlines, dependencies, and next steps
Follow up with project owners without requiring the Founder to initiate every follow-up
Identify stalled projects or missing information before they become larger problems
Prepare status information for management review
Record important decisions and ensure resulting action items are completed
Coordinate responsibilities that cross departments or functions
Help establish realistic timelines and improve visibility across ongoing work

Weekly Meetings & Operating Cadence

Organize and lead the company’s regular weekly team meeting
Prepare the meeting agenda in advance based on active projects, deadlines, operational issues, and items requiring discussion
Collect relevant updates from team members before the meeting when necessary
Keep the meeting structured, focused, and within the intended timeframe
Review major ongoing projects, deadlines, priorities, and outstanding responsibilities with the team
Identify projects or responsibilities that are delayed, unclear, or require additional follow-up
Ensure that each important discussion concludes with a clear decision, owner, or next step
Document key decisions, action items, responsible owners, and deadlines
Distribute or maintain meeting notes and action items in the appropriate internal system
Follow up during the week to ensure commitments made during the meeting are completed
Escalate matters requiring Founder-level direction or approval rather than allowing them to remain unresolved
Continuously improve the weekly meeting structure as the company and team grow

Internal Systems & Process Development

Creating and maintaining internal trackers and operational dashboards
Developing repeatable workflows for recurring activities
Helping document company procedures and operating guidelines
Identifying processes that are unnecessarily dependent on the Founder
Identifying recurring operational problems and proposing practical solutions
Improving how information, responsibilities, deadlines, and decisions are documented
Helping implement new software and internal tools where useful
Maintaining systems after they are implemented rather than allowing them to become outdated

Administrative Operations

Maintain organized company documents, records, internal files, and administrative information
Coordinate recurring business obligations, deadlines, renewals, and filings
Assist with business documentation, insurance records, compliance materials, and related administrative matters
Maintain internal calendars and recurring operational schedules
Coordinate routine invoices, documentation, and administrative communication
Handle routine operational matters independently when Founder-level approval is not necessary
Ensure important administrative responsibilities do not fall through the cracks

Hiring & Employee Administration

Coordinate job postings through Indeed, LinkedIn, and other recruiting platforms
Organize incoming applications and candidate information
Conduct or assist with initial candidate screening
Coordinate interviews with management
Maintain hiring documentation and records
Assist with onboarding and initial employee setup
Maintain organized employee records
Help ensure that established hiring procedures are followed consistently

Vendor & External Coordination

Communicate with vendors, logistics partners, professional service providers, and other outside parties regarding routine operational matters
Track outstanding requests and required responses
Follow up proactively rather than waiting for outside parties to respond indefinitely
Maintain organized records of important external communication
Escalate issues involving significant financial, legal, product, or strategic consequences

A major part of this role is serving as the operational counterpart to the Founder.

The Founder will remain responsible for company direction, product development, creative direction, major strategic decisions, significant financial decisions, and final approval on important company matters.

The Business Operations Manager will be responsible for helping ensure that the organization actually executes those decisions consistently.

We are looking for someone who combines organization with judgment.

Being detail-oriented is necessary, but not sufficient.

The right person must also understand context, priorities, people, and consequences.

You should be someone who:

Naturally keeps information, responsibilities, and deadlines organized
Notices when something is missing, late, inconsistent, or unclear
Follows through without needing repeated reminders
Is comfortable asking employees for updates and holding people accountable
Can communicate directly while remaining professional
Understands when to act independently and when to escalate
Can manage several unrelated responsibilities simultaneously without losing important details
Can create structure when no established procedure exists
Is comfortable working closely with a Founder
Understands that small-company roles sometimes require helping outside a narrowly defined job description
Treats confidential employee, financial, and company information appropriately
Is comfortable working with people from different cultural and professional backgrounds

Required

This is not an entry-level position.

Applicants must have prior professional experience relevant to the responsibilities of this role.

We are looking for candidates with demonstrated experience in one or more of the following areas:

Business operations
Office or administrative management
People operations or HR coordination
Project management or project coordination
Team supervision
Executive operations
Small-business management
Similar operational roles involving substantial independent responsibility

Candidates should also have:

Demonstrated experience managing deadlines, responsibilities, projects, or people
Strong proficiency in Excel and/or Google Sheets
Strong proficiency with Google Workspace and common workplace software
Experience maintaining organized records, trackers, or operational documentation
Strong attention to detail
Demonstrated professional judgment and discretion
Ability to learn new software and systems quickly
Ability to work full-time on-site in East Rutherford, New Jersey

We are open to different professional backgrounds. A specific degree is less important than demonstrated experience, maturity, judgment, organization, and reliability.

Compensation

Job Type: Full-Time
Work Arrangement: On-Site
Location: East Rutherford, NJ
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Starting Salary: $60,000/year
Higher compensation may be considered for candidates with stronger directly relevant experience and demonstrated capability
Immediate opening

Cynos Express LLC

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