Job Description – Manager – Business Operations

Position Title:

Manager – Business Operations

Role Overview:

We are looking for a proactive and highly organized Manager – Business Operations to

oversee the smooth functioning of center operations and administrative activities. The ideal

candidate will be responsible for managing operational processes, coordinating with internal

departments, ensuring infrastructure readiness, and maintaining an efficient and

professional work environment.

Key Responsibilities:

 Manage day-to-day center operations and administrative activities.

 Oversee HR operational activities including attendance management, onboarding

coordination, and policy implementation.

 Ensure smooth functioning of facilities, infrastructure, internet connectivity, and

vendor services.

 Monitor adherence to organizational processes, operational standards, and

compliance requirements.

 Coordinate effectively with central departments such as HR, Finance, IT, and Facilities

teams.

 Handle operational issues and escalations, ensuring timely resolution and minimal

business disruption.

 Maintain operational reports, records, and documentation accurately.

 Support the Centre Head in operational planning, execution, and process

improvements.

 Ensure workplace readiness and maintain a professional, safe, and productive work

environment.

 Monitor center preparedness, including systems, utilities, and infrastructure

maintenance.

Required Skills & Qualifications:

 Bachelor’s degree in Business Administration, Management, Operations, or a related

field.

 Proven experience in operations management, administration, or center

management.

 Strong organizational and multitasking abilities.

 Good understanding of HR and administrative processes.

 Excellent communication and stakeholder management skills.

 Problem-solving mindset with strong attention to detail.

 Proficiency in MS Office and operational reporting tools.

Preferred Experience:

 10 years of experience in operations, administration, or business support functions.

 Experience in managing training centers, educational institutions, or corporate

operations is an added advantage.

Pay: ₹30,199.86 - ₹70,250.67 per month

Work Location: In person

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