Job Description – Manager – Business Operations
Position Title:
Manager – Business Operations
Role Overview:
We are looking for a proactive and highly organized Manager – Business Operations to
oversee the smooth functioning of center operations and administrative activities. The ideal
candidate will be responsible for managing operational processes, coordinating with internal
departments, ensuring infrastructure readiness, and maintaining an efficient and
professional work environment.
Key Responsibilities:
Manage day-to-day center operations and administrative activities.
Oversee HR operational activities including attendance management, onboarding
coordination, and policy implementation.
Ensure smooth functioning of facilities, infrastructure, internet connectivity, and
vendor services.
Monitor adherence to organizational processes, operational standards, and
compliance requirements.
Coordinate effectively with central departments such as HR, Finance, IT, and Facilities
teams.
Handle operational issues and escalations, ensuring timely resolution and minimal
business disruption.
Maintain operational reports, records, and documentation accurately.
Support the Centre Head in operational planning, execution, and process
improvements.
Ensure workplace readiness and maintain a professional, safe, and productive work
environment.
Monitor center preparedness, including systems, utilities, and infrastructure
maintenance.
Required Skills & Qualifications:
Bachelor’s degree in Business Administration, Management, Operations, or a related
field.
Proven experience in operations management, administration, or center
management.
Strong organizational and multitasking abilities.
Good understanding of HR and administrative processes.
Excellent communication and stakeholder management skills.
Problem-solving mindset with strong attention to detail.
Proficiency in MS Office and operational reporting tools.
Preferred Experience:
10 years of experience in operations, administration, or business support functions.
Experience in managing training centers, educational institutions, or corporate
operations is an added advantage.
Pay: ₹30,199.86 - ₹70,250.67 per month
Work Location: In person
