Job Description:

The successful candidate will work closely with senior leadership at Delhivery for implementing & optimizing SME sales & marketing automation leading to ROI improvement.

Responsibilities:

Suggesting improvements to existing SME business strategies to drive growth
Driving and overseeing the progress of multiple SME key strategic projects
Deploy & drive process efficiency in terms of client reach-out prioritization for sales, activity tracking, market intel & best practices.
Coordinate cross functionally with technology, product & operations teams for integrations and product improvements/implementation
Work on improving business metrics linked to CAC, LTV, x-selling/ up-selling and overall SME business profitability
Work on partnership opportunities to support product/growth initiatives

Functional skills:

Looking for candidates from top Tier 1 institutes (IIMs / IITs) ONLY
2-3+ years’ work ex. Product/SaaS/CRM tool experience preferred
Strategic problem-solving and framework build up skills
Ability to liaise with stakeholders and influence cross team stakeholders
Experience in applying frameworks and tools for analysing strategic problems and developing strategies
Strong written and verbal communication with the ability to establish credibility and strong relationships with senior stakeholders

Delhivery

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