Discovery Life Sciences (Discovery) is a trusted provider of quality biospecimens and laboratory services to hundreds of customers across the U.S. and around the world. The Sales Operations Analyst plays a critical role in empowering our sales organization with accurate data, streamlined processes, and insightful analytics. Working closely will the sales teams and leadership, the Sales Operations Analyst will drive efficiency and revenue growth by optimizing our sales technology stack, ensuring data integrity, and developing robust forecasting models.

Position Qualifications (Education, Skills, Experience):

Bachelor’s degree in Business, Data Analytics, or a related field.
Minimum of 2 years’ experience in sales operations, business analytics, or a related role
Demonstrated expertise in Salesforce administration and data management.
Strong proficiency with business intelligence tools and forecasting methodologies.
Excellent analytical and problem-solving abilities.
Detail-oriented with a commitment to data accuracy.
Advanced familiarity with MS Office Excel applications
Ability to communicate and collaborate effectively with cross-functional teams and sales leadership.
Must possess a willingness to learn and grow to meet the changing requirements of the business.
Preferred experience with Outreach.io or similar sales engagement platforms.
Working knowledge of SQL or other data query languages

Sales Data Curation, Integrity, and Optimization:
o Field Optimization: Design and implement a well-structured Salesforce (SFDC) data architecture, optimizing required fields and ensuring effective field usage for optimal data flow, particularly at the Opportunity Pipeline stage.
o Data Maintenance: Uphold the integrity of sales records within SFDC and proactively reconcile data inconsistencies, ensuring accuracy, consistency, and the timely correction of historical information.
o Data Integrity: Champion data governance by ensuring all sales-related data flows through SFDC, reducing data silos and potential inaccuracies.

Business Intelligence and Forecasting:
o Dataset Development: Build and maintain Discovery-wide datasets to power actionable insights and strategic decision-making.
o Comprehensive Forecasting: Generate detailed global forecasts across markets, clients, and business segments, supporting proactive sales strategy and revenue projections.
o Forecasting Standardization: Establish Discovery-wide guidelines, including minimum field requirements, to promote consistency and reliability in order and revenue forecasting.

Process Improvement and Best Practices:
o Sales Effectiveness Support: Collaborate with the training team to create and update Standard Operating Procedures (SOPs) that promote effective sales techniques and support optimal utilization of sales tools.
o Field Modification Approval: Review and manage all Opportunity-level field modification and update requests to maintain data integrity and alignment with sales processes.
o Best Practice Dissemination: Identify and share key wins, successful contracts, cross-selling opportunities, and best practices across the organization, encouraging continuous improvement.
o Outreach.io Administration: Manage and administer Outreach.io, ensuring optimal configuration and user adoption.

Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.
Consistent and predictable attendance is an essential function of the position.
This position is office based. 4 days per week, 8 hours per day (for those within 30 miles of a Discovery Life Sciences office)

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions):

This job is performed primarily in an office environment, with regular travel to customer locations. The majority of the workday is spent either sitting or standing. Duties require the ability to communicate clearly with internal or external contacts, either verbally or in writing.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
The tasks, duties, and responsibilities listed in this position description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered so qualifications of incumbents may differ from those listed in the Position Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.
Discovery Life Sciences is proud to be an equal opportunity employer – Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status or any other status protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Discovery Life Sciences LLC

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Sales Operations Analyst