Who You Are:

Doxy.me is looking for a seasoned operations professional to stand up its growth operations function. You have an understanding of what it takes to make sales and customer success teams effective when it comes to data and workflows. You’re able to lead without explicit authority and know how to roll up your sleeves and see a project through to completion. You are data driven and technologically savvy. You will work closely with leaders in our growth department to drive standardization across their processes and help their teams understand the data we have on providers and health systems. This is a high impact role that will be integral to the success of the growth team while working closely with operations.

Your Skills:

3-4 years of HubSpot or Salesforce experience required, including leading an implementation
Comfortable working autonomously in a deadline driven environment
Understanding of CRM and Database Software, HubSpot and Snowflake preferred
Analytics and Reporting Experience, Tableau a plus
Experience with Financial Systems, such as Stripe
Reporting and presentation skills
Pipeline Management
Project Management

Your Qualifications:

Bachelor’s degree in Business, Finance, Engineering or other STEM related field, MBA nice to have
Previous experience partnering with Sales or Growth leadership in an operational role
5+ years related work experience in Sales, Sales Operations, Sales Strategy, Go-to-Market or Strategy & Ops functions, ideally in the software industry
Strong strategy, planning, organizational and multitasking skills
A problem solver with the ability to identify solutions to complex business issues
Must be self-managed, responsive and able to work in a virtual team environment

Job Duties:

Will be responsible for setting up, managing and working with the Hubspot Sales Hub
- Manage CRM data
- Monitor pipeline
- Build automations in HubSpot or other tooling
Solidify and optimize the sales process, documenting SOPs and training team members
- Create training materials and processes for proper CRM use
- Enforce a pipeline and clean data collection
- Set and maintain usage standards for CRM
- Create 1:1 experiences for many users
- Maintain process documentation
Provide timely analytics and business insights to drive successful performance against established business metrics
- Work with the BI team to get data in the right places
- Create useful dashboards and reporting
- Perform sales forecasting
Work with growth and senior company leadership to develop organizational goals
- Help to plan quarterly objectives
Lead the selection, implementation, and management of sales automation tools

Who We Are:

At Doxy.me, we’re on a mission to connect the world to the future of healthcare. With the trust of over 700,000 providers we are one of the largest Telehealth platforms in the world - but we’re not done there. Blending innovative technology and world-class design, we can enhance the patient-provider experience and extend the reach of healthcare to every corner of the globe. Our team is motivated by making a difference in the world and pushing the boundaries of what is possible. If you want to change the world by impacting the lives of millions while having fun with a great team, come join us!

Our Culture:

Everything starts and ends with the Provider

We design, build and maintain doxy.me to benefit and improve the work and lives of healthcare providers. We exist to support providers and we put them at the center of every decision we make.

Maintain a growth mindset

We push ourselves to expand the reach of what is possible in healthcare through professional development and innovation. We want to get 1% better every single day.

Collective wins are better than individual accomplishments

We believe good ideas can come from anywhere. We’re willing to try new things and take data-driven approaches to decision-making. We seek truth and value what’s right, not just being right.

Kind, open, and honest

We are open, honest, and direct with one another, even when it’s uncomfortable or requires us to be vulnerable. We assume the good in others and give feedback directly and with kindness and sincere personal care.

Benefits

We are committed to giving you the tools you need to do your best work. We will take care of the little things so you can do what you do best without having to worry about all of that other stuff. Here is a taste of what you can expect:

A fun, flexible work environment (work from home or on location in Charleston, SC)
Competitive Salary
Paid trainings and certifications
Advancement opportunities in a growing company
Medical, Vision, and Dental insurance
401k match
Unlimited PTO
Our employees give us a

vWPOpoPnus

doxy.me - telemedicine for all

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Growth Operations Manager