Doyo is an exciting new Vancouver-based ‘gig’ marketplace that matches verified contractors with consumers.

We’re looking for a Revenue Operations Manager to join our team and become the driving force behind the growth of this company. As our lead head of operations, you’ll have the opportunity to drive growth and early adoption of our marketplace while also coordinating across departments and delivering data analysis and recommendations to our leadership team.

This is a huge opportunity for an entrepreneurially-minded individual to make their mark in a funded, high-growth startup, with no ceiling on future career growth.

WHAT YOU’LL DO:

Efficiently operate and scale go-to-market systems and processes according to company growth plans
Drive revenue growth and customer satisfaction across sales, marketing, and post-sales processes
Identify revenue opportunities, streamline the customer lifecycle, and improve sales processes
Evaluate processes, programs, and systems to increase revenue, minimize costs, and improve customer satisfaction
Eventually build and collaborate with cross-functional teams to centralize information and share insights
Strategize and analyze business initiatives with leadership
Manage and report on KPIs such as cost of customer acquisition, win rates, MRR, ARR, renewals and upsells, churn, customer lifetime value, pipeline velocity, sales cycle time, etc.
Oversee CRM administration and drive adoption
Train and educate team members on new processes and solutions

WHAT YOU’LL NEED:

University degree or 1 – 3 years of operations/process experience
Self motivated and detail-oriented with strong project management and critical thinking skills
Familiarity with sales, campaigns, and marketing tools
Some experience with gig marketplaces and service industries
Effective communication skills and ability to collaborate cross-functionality
Equipped with tools to force multiply your abilities
Experience with LinkedIn and other social channels
Has a solid network or is willing to create one
Experience with generative AI is a plus but not required

WHO YOU ARE:

Entrepreneurial spirit with data-driven decision-making skills
Adaptable, able to manage multiple projects, and continuously improve skills
Detail oriented, analytical, and strategic thinker
Excellent writing, presentation, and verbal communication skills
Good understanding of revenue-related processes and systems
Ability to diagnose and solve problems
Able to effectively communicate with other teams and stakeholders
Capability to build relationships, act as a liaison between departments, and build trust

WHO WE ARE:

Doyo is a dynamic and innovative venture-backed technology startup that is set to revolutionize the way professionals connect with one another. We’re founded by a family office that believes in our vision, and we are seeking a strong leader who can help us launch our company in the market.

At Doyo, we believe in upholding the highest principles and values of transparency, trust, value, and simplicity in everything that we do. We are committed to making people’s lives easier by connecting verified contracts with those seeking services and/or tasks.

Our ultimate mission is to help people from all communities around the world save time and become their own bosses. We are dedicated to creating a friendly and supportive environment where everyone can thrive and grow. By using our platform, individuals can connect with others, build their businesses, and achieve financial independence.

We are excited about the future and are looking for individuals who share our passion and vision to join the team. Together, we can make a positive impact on the world and create a brighter future for everyone.

Doyo

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Revenue Operations Manager