Business Operations & Research Analyst

Location: Remote (India)
Company: Dragonfly ABA - US based
About Us:
Dragonfly ABA specializes in Applied Behavior Analysis (ABA) services, supporting children with
autism and their families through evidence-based, compassionate therapy. Our mission is to
empower individuals and create meaningful progress in their lives.

Job Summary
We are seeking a highly analytical and detail-oriented Business Operations & Research Analyst
to support high-impact projects related to data analysis, operations, and market research. This
role will work closely with senior leadership, providing key insights and helping drive strategic
decision-making.
The work in this role directly supports the organization's ability to provide high-quality therapy
and care to children with autism and other special needs. By improving operational efficiency,
analyzing key business trends, and identifying growth opportunities, this position plays a critical
role in ensuring that more children receive the support they need.
The ideal candidate will have experience in consulting, business intelligence, or operations
analytics, with a background in structured problem-solving, financial modeling, and process
optimization. Prior experience at a leading consulting firm (e.g., Accenture, BCG, Bain,
McKinsey, Oliver Wyman, Strategy&) is strongly preferred, but this role offers greater flexibility,
direct reporting to executive leadership, and the ability to drive real, measurable impact within
a growing organization.

Responsibilities
Data Analysis & Business Intelligence

Extract, clean, and analyze data from multiple internal systems to generate meaningful

insights.

Build and maintain Excel-based dashboards and reports, tracking key performance

indicators.

Identify operational trends and create actionable recommendations to improve

efficiency and business growth.

Summarize key findings in executive-ready reports and presentations for leadership.

Operational Support & Process Improvement

Work directly with C-Suite executives to address complex business challenges through

data-driven decision-making.

Analyze existing workflows to identify bottlenecks, inefficiencies, and areas for

optimization.

Develop structured frameworks to improve business processes across finance,

operations, and data functions.

Ensure accuracy and consistency of key business data across multiple teams.

Market & Industry Research

Conduct research on industry trends and emerging business opportunities.
Develop structured research reports to support leadership in strategic planning and

decision-making.

Benchmark best practices across the industry and provide recommendations for

business growth and improved service delivery.
Qualifications

Undergraduate degree in Business, Economics, Engineering, Mathematics, or a related

field.

1-3 years of experience in analytics, operations, consulting, business intelligence, or

research.

Prior experience at a top consulting firm (e.g., Accenture, BCG, Bain, McKinsey, Oliver

Wyman, Strategy&) is strongly preferred.

Advanced proficiency in Excel (pivot tables, complex formulas, data visualization).
Experience with data visualization and automation tools is a plus (e.g., Power BI).

Strong quantitative and problem-solving skills, with the ability to synthesize large

amounts of data.

Self-motivated and proactive, able to work independently while engaging with senior

leadership.

Excellent written and verbal communication skills in English.
Familiarity with healthcare businesses is a plus.

Why Join Us?

Directly reporting to the C-Suite, working on strategic, high-impact initiatives.
Greater flexibility and ownership compared to a traditional consulting firm-work on

projects that drive real operational impact.

Opportunity to influence decision-making in a rapidly growing, data-driven organization.
Fast-paced, learning-driven environment with strong career growth potential.
Clear opportunities for progression within the organization based on performance and

contribution.

Compensation and Work Hours:

Competitive salary: ₹70,000 - 1 Lac /month (based on experience)
11 Indian holidays + 10 Paid Time Off days
Exposure to U.S.-based teams
Supportive and mission-driven work culture

Application Process
This role is critical in ensuring accurate and timely business insights, supporting leadership in
making data-driven decisions that drive company growth and improve access to care for
children in need.
Send your resume to deepa@dragonflyaba.com with the subject line: "Business Operations & Research Analyst"

Dragonfly ABA

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Business Operations & Research Analyst