Why Work Here?

Industry leader in women's outdoor clothing brand committed to quality and empowering adventure!

Business Operations Manager

Looking for a dynamic individual to oversee day to day activities of various departments to align teams, manage resources and systems, as well as optimize workflows to meet organizational goals. Our future Business Operations Manager must possess a blend of analytical, managerial, and communication skills to thrive in this multifaceted role.

Responsibilities:

Manages purchasing, forecasting and inventory
Manages and maintains various business systems & software
Manages small team of individuals and day to day business operations
Strives to create a positive work culture and nurtures relationships amongst the team
Handles team concerns and feedback in a timely, neutral, and professional manner
Conducts 1:1’s with team members to ensure that collaborative efforts/tasks remain on track
Trains, coaches and develops new and existing team members
Manages and maintains status of wholesale orders, records, data and supports sales team
Find ways to improve business flow by implementing operational efficiencies
Works closely with accounting manager and sales team to stay on track with budgeted sales goals
Manages customer service channels to ensure customer satisfaction
Supports and coordinates basic HR activities as well as create/improves policies and procedures
Performs other duties requested or necessary to make the business run smoothly and efficiently

Qualifications:

Bachelor's degree preferred but not required
Two or more years of experience in a leadership position including developing, training, planning, as well as people and program development
Retail or merchandising experience preferred but not required

Who You Are:

You have a small business mindset with ability and willingness to flex into various roles/needs of the business wearing many hats
You enjoy managing KPIs and achieving results
You demonstrate leadership in order to motivate team and hold them accountable
You have the ability to take independent action in order to make sound decisions
You have solid oral/written communication and command skills
You are excellent at managing your time, a good problem solver, flexible, organized, and detail oriented, with strong organizational, multitasking abilities and a high sense of urgency
You enjoy crunching data and are familiar with budgeting, financials, purchasing and inventory management
You have proven your ability to plan strategically for the long and short-term
You have experience using various systems, tools and software with a desire and aptitude to learn new systems
Proficient in Microsoft (Excel, Word, etc)
Preferred experience with NetSuite or Equivalent ERP system

Benefits/Other Info:

Full Benefits including healthcare, dental, vision and 401K (including matching)
3 weeks PTO/year
Full Time, M-F, On-site during normal business hours
Eligible for bonus

About DSG Outerwear:

DSG Outerwear Headquarters is conveniently located on the far east side of Madison, right off Interstate I-90.

At DSG Outerwear, we specialize in high performing outerwear that fits the endeavors of every woman since our fruition back in 2010. Created for women, by women - our focus is on fit and function without sacrificing fashionable attributes. No matter the conditions, DSG Outerwear has the gear to support our customer's adventures.

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Work Location: In person

DSG Outerwear

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Business Operations Manager