Why Work Here?
Industry leader in women's outdoor clothing brand committed to quality and empowering adventure!
Business Operations Manager
Looking for a dynamic individual to oversee day to day activities of various departments to align teams, manage resources and systems, as well as optimize workflows to meet organizational goals. Our future Business Operations Manager must possess a blend of analytical, managerial, and communication skills to thrive in this multifaceted role.
Responsibilities:
- Manages purchasing, forecasting and inventory
- Manages and maintains various business systems & software
- Manages small team of individuals and day to day business operations
- Strives to create a positive work culture and nurtures relationships amongst the team
- Handles team concerns and feedback in a timely, neutral, and professional manner
- Conducts 1:1’s with team members to ensure that collaborative efforts/tasks remain on track
- Trains, coaches and develops new and existing team members
- Manages and maintains status of wholesale orders, records, data and supports sales team
- Find ways to improve business flow by implementing operational efficiencies
- Works closely with accounting manager and sales team to stay on track with budgeted sales goals
- Manages customer service channels to ensure customer satisfaction
- Supports and coordinates basic HR activities as well as create/improves policies and procedures
- Performs other duties requested or necessary to make the business run smoothly and efficiently
Qualifications:
- Bachelor's degree preferred but not required
- Two or more years of experience in a leadership position including developing, training, planning, as well as people and program development
- Retail or merchandising experience preferred but not required
Who You Are:
- You have a small business mindset with ability and willingness to flex into various roles/needs of the business wearing many hats
- You enjoy managing KPIs and achieving results
- You demonstrate leadership in order to motivate team and hold them accountable
- You have the ability to take independent action in order to make sound decisions
- You have solid oral/written communication and command skills
- You are excellent at managing your time, a good problem solver, flexible, organized, and detail oriented, with strong organizational, multitasking abilities and a high sense of urgency
- You enjoy crunching data and are familiar with budgeting, financials, purchasing and inventory management
- You have proven your ability to plan strategically for the long and short-term
- You have experience using various systems, tools and software with a desire and aptitude to learn new systems
- Proficient in Microsoft (Excel, Word, etc)
- Preferred experience with NetSuite or Equivalent ERP system
Benefits/Other Info:
- Full Benefits including healthcare, dental, vision and 401K (including matching)
- 3 weeks PTO/year
- Full Time, M-F, On-site during normal business hours
- Eligible for bonus
About DSG Outerwear:
DSG Outerwear Headquarters is conveniently located on the far east side of Madison, right off Interstate I-90.
At DSG Outerwear, we specialize in high performing outerwear that fits the endeavors of every woman since our fruition back in 2010. Created for women, by women - our focus is on fit and function without sacrificing fashionable attributes. No matter the conditions, DSG Outerwear has the gear to support our customer's adventures.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person
