Role: Business Operations Analyst

Location: Hybrid; Denver Metro Area Required

Job Level: Entry-Level to Early Career

Who we are

Founded in 2022, Eastwall is a cloud-focused professional services firm and Microsoft partner specializing in Azure-based solutions. We help organizations improve business outcomes through modern cloud technology and operating models.

About the Role

The Operations Analyst supports the operational backbone of our consulting organization. This is not a Project Manager or Sales role. Instead, it is a delivery operations and executive support position focused on portfolio visibility, operational accuracy, and reliable execution across sales, delivery, finance, and leadership.

You will work closely with the CEO, VP of Technology, Director of Operations, and Project Management to ensure clean handoffs, accurate data, and dependable internal processes. Success in this role is measured by operational reliability, clean execution, and leadership confidence in the data and workflows you maintain.

This role is well-suited for someone early in their career who is detail-oriented, adaptable, and interested in how consulting businesses operate day-to-day.

Key Responsibilities

Portfolio & Delivery Operations

Maintain and administer the company’s project portfolio management boards
Ensure projects are accurately tracked from sales handoff through delivery and closeout
Validate that project plans are complete and aligned with established templates, standards, and required artifacts
Support project scheduling and capacity planning in coordination with delivery leadership (without owning or running project backlogs)

Sales-to-Delivery & Financial Support

Ensure clean handoff of approved work from sales into delivery
Validate required inputs (scope, timelines, staffing assumptions, funding eligibility)
Support invoice readiness and assist with financial reconciliation
Manage Microsoft funding and incentive claims

Executive & Business Operations Support

Provide ad-hoc operational and administrative support to executive leadership as needed
Support coordination, documentation, follow-ups, and liaison activities with external parties (e.g., Microsoft, Vendors, Stage Agencies)

Tools & Systems

Maintain and support operational workflows across:
Microsoft Excel (analysis, reconciliation, tracking)
Harvest (time tracking & reporting)
Forecast (capacity and resource planning)
Trello & Asana (portfolio and workflow tracking)
Ensure data consistency across systems and flag discrepancies proactively

Process Improvement

Identify operational gaps or inefficiencies
Provide input on process improvements and documentation

What This Role Is (and is not)

This role is:

An operational support and coordination role
Focused on reliability, accuracy, and visibility
A partner to leadership, delivery, and finance teams

This role is not:

A Project Manager role
A Sales or Business Development role
Responsible for running project backlogs, sprints, or deals

Qualifications

Required

0 - 2 years of professional experience (internships included)
Strong attention to detail and organizational skills
Comfort working across multiple tools and shifting priorities
Clear written and verbal communication skills
Willingness to support executive leadership with ad-hoc operational tasks
Comfortable with variable workload and ambiguity

Preferred (but not required)

Previous experience in operations, project coordination, or professional services
Exposure to consulting, technology, or agency environments
Familiarity with time tracking, resource planning, or financial operations
Bachelor’s degree (preferred, not required)

Expectations

Hybrid role: in-office at least two days per week (Lakewood or Highlands Ranch)
Not a fully remote position; candidates must be within driving distance
Travel 2+ times per year (may increase to quarterly)
Salaried, exempt position
Extended hours expected during month-end and quarter-end close periods, including occasional late evenings and increased in-office presence
Outside of close periods, hours align with a standard business day

Benefits

The base salary range for this role is $52,000 to $70,000 depending on experience.
Competitive salary with bonuses paid quarterly.
Comprehensive medical, dental, vision and life insurance through United Healthcare.
401k, FSA and LSA offerings
Three (3) weeks of paid time off annually, not including eight (8) paid company holidays.

Eastwall is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

CANDIDATES MUST BE BASED IN THE CONTINENTAL UNITED STATES AND LEGALLY AUTHORIZED TO WORK. THIS POSITION IS FULL TIME AND NOT OPEN TO CONTRACTORS. DIRECT HIRE ONLY – NO AGENCIES.

Eastwall

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