Role: Business Operations Analyst
Location: Hybrid; Denver Metro Area Required
Job Level: Entry-Level to Early Career
Who we are
Founded in 2022, Eastwall is a cloud-focused professional services firm and Microsoft partner specializing in Azure-based solutions. We help organizations improve business outcomes through modern cloud technology and operating models.
About the Role
The Operations Analyst supports the operational backbone of our consulting organization. This is not a Project Manager or Sales role. Instead, it is a delivery operations and executive support position focused on portfolio visibility, operational accuracy, and reliable execution across sales, delivery, finance, and leadership.
You will work closely with the CEO, VP of Technology, Director of Operations, and Project Management to ensure clean handoffs, accurate data, and dependable internal processes. Success in this role is measured by operational reliability, clean execution, and leadership confidence in the data and workflows you maintain.
This role is well-suited for someone early in their career who is detail-oriented, adaptable, and interested in how consulting businesses operate day-to-day.
Key Responsibilities
Portfolio & Delivery Operations
- Maintain and administer the company’s project portfolio management boards
- Ensure projects are accurately tracked from sales handoff through delivery and closeout
- Validate that project plans are complete and aligned with established templates, standards, and required artifacts
- Support project scheduling and capacity planning in coordination with delivery leadership (without owning or running project backlogs)
Sales-to-Delivery & Financial Support
- Ensure clean handoff of approved work from sales into delivery
- Validate required inputs (scope, timelines, staffing assumptions, funding eligibility)
- Support invoice readiness and assist with financial reconciliation
- Manage Microsoft funding and incentive claims
Executive & Business Operations Support
- Provide ad-hoc operational and administrative support to executive leadership as needed
- Support coordination, documentation, follow-ups, and liaison activities with external parties (e.g., Microsoft, Vendors, Stage Agencies)
Tools & Systems
- Maintain and support operational workflows across:
- Microsoft Excel (analysis, reconciliation, tracking)
- Harvest (time tracking & reporting)
- Forecast (capacity and resource planning)
- Trello & Asana (portfolio and workflow tracking)
- Ensure data consistency across systems and flag discrepancies proactively
Process Improvement
- Identify operational gaps or inefficiencies
- Provide input on process improvements and documentation
What This Role Is (and is not)
This role is:
- An operational support and coordination role
- Focused on reliability, accuracy, and visibility
- A partner to leadership, delivery, and finance teams
This role is not:
- A Project Manager role
- A Sales or Business Development role
- Responsible for running project backlogs, sprints, or deals
Qualifications
Required
- 0 - 2 years of professional experience (internships included)
- Strong attention to detail and organizational skills
- Comfort working across multiple tools and shifting priorities
- Clear written and verbal communication skills
- Willingness to support executive leadership with ad-hoc operational tasks
- Comfortable with variable workload and ambiguity
Preferred (but not required)
- Previous experience in operations, project coordination, or professional services
- Exposure to consulting, technology, or agency environments
- Familiarity with time tracking, resource planning, or financial operations
- Bachelor’s degree (preferred, not required)
Expectations
- Hybrid role: in-office at least two days per week (Lakewood or Highlands Ranch)
- Not a fully remote position; candidates must be within driving distance
- Travel 2+ times per year (may increase to quarterly)
- Salaried, exempt position
- Extended hours expected during month-end and quarter-end close periods, including occasional late evenings and increased in-office presence
- Outside of close periods, hours align with a standard business day
Benefits
- The base salary range for this role is $52,000 to $70,000 depending on experience.
- Competitive salary with bonuses paid quarterly.
- Comprehensive medical, dental, vision and life insurance through United Healthcare.
- 401k, FSA and LSA offerings
- Three (3) weeks of paid time off annually, not including eight (8) paid company holidays.
Eastwall is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
CANDIDATES MUST BE BASED IN THE CONTINENTAL UNITED STATES AND LEGALLY AUTHORIZED TO WORK. THIS POSITION IS FULL TIME AND NOT OPEN TO CONTRACTORS. DIRECT HIRE ONLY – NO AGENCIES.
