Senior Sales Operations Specialist

Location: Newmarket, ON (on-site) – relocating to Aurora, ON in Q1 2026
Job Type: Permanent, Full-Time
Department: Sales
Reports to: Vice President Sales
Salary Range: $65,000–$70,000 annually, based on experience related to our role
Work Schedule: Monday to Friday, 40 hours per week

About Eco Guardian
Eco Guardian is a Canadian manufacturer of sustainable foodservice packaging solutions, including cups, bowls, takeout packaging, cutlery, and related products. We partner with customers across the country to deliver practical, high-quality solutions that support both performance and environmental responsibility.

Recognized as one of Canada’s fastest-growing companies, Eco Guardian continues to expand its national sales team and broker network. As we grow, we are investing in the people, tools, and processes needed to support a dynamic and evolving sales organization.

About the Role
Eco Guardian is hiring a Senior Sales Operations Specialist, a newly created role designed to support our continued growth. This position supports the expansion of our national sales team and broker network and plays a key role in enabling effective sales execution.

In this role, you will work closely with Sales Leadership, internal sales and customer service representatives, and brokerage partners to provide reporting, insights, and operational support. This is a hands-on, on-site role well suited for someone who brings experience, sound judgment, and industry best practices, and who is comfortable working in a fast-paced, evolving environment.

This role is currently based in Newmarket, ON and will relocate to our new manufacturing facility in Aurora, ON in Q1 2026.

What You’ll Be Doing
In this role, you will:

Support sales leaders and sales teams with recurring reporting, performance insights, and analysis
Prepare sales data and materials to support weekly meetings and ongoing sales cadence
Monitor sales performance across regions and channels and help identify trends, opportunities, and issues
Act as an internal point of contact for key online sales platforms and customers
Partner with Finance to support pricing updates and implementation
Ensure product information, images, and listings are accurate across sales and online channels
Support internal sales representatives and brokerage partners with timely product, pricing, and operational information
Assist with the coordination and execution of sales initiatives, launches, and commercial programs
Maintain and improve sales tools, reports, catalogs, and materials using Excel, PowerPoint, and Salesforce
Contribute ideas and process improvements as the sales organization continues to grow

What We’re Looking For

5–7 years of experience in sales operations, sales support, analytics, or a related role
Experience supporting field sales teams and/or broker networks
Strong Excel skills and comfort working with sales data and reports
Experience using CRM systems (Salesforce preferred)
Exposure to online sales channels or e-commerce environments is an asset
Strong attention to detail with the ability to understand broader business impact
Ability to manage multiple priorities in a fast-paced environment
Clear, confident communicator who works well across teams
A practical, proactive, and collaborative working style

Work Location
This is a fully on-site role based in Newmarket, ON, with a planned move to Aurora, ON in Q1 2026. The new location is in a developing business park with limited public transit. There is no hybrid or remote option for this role currently.

Compensation and Benefits

Salary range: $65,000–$70,000 annually
Permanent, full-time position
Standard Monday to Friday work schedule
Group benefits plan available with shared cost

Hiring Process and Use of AI
Eco Guardian may use tools available through the job posting platform, including AI-enabled screening or matching features, to support the hiring process. AI is not used to review resumes or make hiring decisions.

Initial communication with candidates will take place through Indeed and may be automated. As candidates progress, the process will include video interviews followed by in-person interviews. The hiring process includes multiple meetings to support a thorough and thoughtful selection process.

Accessibility and Equal Opportunity
Eco Guardian is an equal opportunity employer committed to creating an inclusive and accessible workplace. Accommodations are available throughout the hiring process. Candidates requiring accommodation are encouraged to contact the hiring team at any stage.

Learn More About Eco Guardian
To learn more about Eco Guardian, visit our website and follow us on LinkedIn and Instagram to learn more about our people, products, and growth journey.

Job Types: Full-time, Permanent

Pay: $65,000.00-$70,000.00 per year

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
Vision care

Application question(s):

Which best describes your experience supporting sales teams?

- Internal sales teams
- Field sales teams
- Broker or distributor sales teams
- A combination of the above

Have you worked in a growing or evolving organization where processes were still being built or refined? Yes or No.

If yes, please describe one process you helped create or improve and explain what it changed or improved (for example: efficiency, accuracy, communication, or scalability).

Education:

Bachelor's Degree (preferred)

Experience:

Sales Operations: 5 years (preferred)

Work Location: In person

Application deadline: 2026-01-15

Eco Guardian

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