Overview

We are seeking a highly organized Business Operations Coordinator to support project operations, customer interactions, quoting, and follow-ups. This role is operations-heavy with light sales involvement to help keep projects moving efficiently.

Key Responsibilities

Operations & Scheduling

Schedule daily jobs and update shared calendars with accurate project details
Coordinate internal communication (Slack, CRM, etc.)
Create and maintain project job trackers, including invoices, payroll, and logs
Track job progress and update “remaining moves” for billing visibility

Customer Interaction & Sales Support

Communicate with customers via phone, text, and email
Prepare and send quotes/estimates
Conduct follow-ups on leads, open quotes, and ongoing projects
Support relocation consultants and sales team with customer coordination

Invoicing, Payroll & Inventory

Prepare and verify invoices in line with contracts
Track daily crew hours and update payroll records
Manage inventory and storage tracking, including unit setup and closures

Storage Maintenance

Book new storage units as needed for ongoing projects.
Track and record monthly storage payments.
Monitor project-specific storage allocations.
Close excess storage units once a project is completed or no longer required.

What We’re Looking For

Strong organization and attention to detail
Comfortable with customer communication and follow-ups
Ability to manage multiple moving parts in a fast-paced environment
Ownership mindset and team-first attitude

Ideal Background

Experience in operations, admin, logistics, or customer service
Familiarity with CRM tools, scheduling, and basic spreadsheets

Pay: $17.00 - $20.00 per hour

Work Location: In person

EkoMovers

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Business Operations Coordinator