Overview
We are seeking a highly organized Business Operations Coordinator to support project operations, customer interactions, quoting, and follow-ups. This role is operations-heavy with light sales involvement to help keep projects moving efficiently.
Key Responsibilities
Operations & Scheduling
- Schedule daily jobs and update shared calendars with accurate project details
- Coordinate internal communication (Slack, CRM, etc.)
- Create and maintain project job trackers, including invoices, payroll, and logs
- Track job progress and update “remaining moves” for billing visibility
Customer Interaction & Sales Support
- Communicate with customers via phone, text, and email
- Prepare and send quotes/estimates
- Conduct follow-ups on leads, open quotes, and ongoing projects
- Support relocation consultants and sales team with customer coordination
Invoicing, Payroll & Inventory
- Prepare and verify invoices in line with contracts
- Track daily crew hours and update payroll records
- Manage inventory and storage tracking, including unit setup and closures
Storage Maintenance
- Book new storage units as needed for ongoing projects.
- Track and record monthly storage payments.
- Monitor project-specific storage allocations.
- Close excess storage units once a project is completed or no longer required.
What We’re Looking For
- Strong organization and attention to detail
- Comfortable with customer communication and follow-ups
- Ability to manage multiple moving parts in a fast-paced environment
- Ownership mindset and team-first attitude
Ideal Background
- Experience in operations, admin, logistics, or customer service
- Familiarity with CRM tools, scheduling, and basic spreadsheets
Pay: $17.00 - $20.00 per hour
