Eleventy is looking for an ERP Business Systems Analyst & Project Manager to support the growth of the North American operations (US & Canada), acting as a key link between local business teams and our IT Headquarters in Italy.

This role's main focus is on business processes, applications and project delivery.

Key Responsibilities

Act as the main point of contact between US business stakeholders and HQ IT team
Gather business requirements and translate them into functional specifications
Lead and manage application projects (Retail systems, B2B platforms, CRM) with a high level of autonomy
Support users on ERP and business applications, ensuring issue analysis and resolution in coordination with HQ
Coordinate with local IT vendors and oversee local IT environment when needed
Support new Retail store openings across US & Canada as IT reference point

What we are looking for

Strong experience in ERP applications and business process analysis
Background in Fashion and/or Retail processes
Knowledge of logistics processes and EDI flows
Experience with B2B order management processes
Ability to manage projects end-to-end and interact with international teams

Nice to have

Previous experiences on

SAP Business One
Shopify POS

Important

This role is not focused on infrastructure, network engineering, or system administration.

We are looking for someone hands-on, autonomous and comfortable working in a fast-growing environment.

Location: New York (with travel across US & Canada)

Eleventy USA, LLC.

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ERP/Retail Business Systems Analyst & Project Manager