Company Description

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

Group's key figures are approx. 5.4 billion Euros turnover, over 900 laboratories across 50 countries and about 55,000 staff.

Job Description

Basic Function and Scope of Responsibility:

The Senior Manager of Sales Operations leads the sales operations, sales reporting, data management, and selling efficiency processes. As a critical leadership position within a fast-growing company, this person will help identify and improve selling processes to satisfy customers, stakeholders, and further accelerate growth. This role will blend tactical management with strategic thinking to help shape the commercial strategy for the short, medium, and long term. As the leader of sales operations, you will:

Manage the sales operations team
Contracts
Inside sales
Training
Be a leader in commercial planning from trainings to sales meetings

Essential Job Duties:

Boost sales productivity by refining customer segmentation, simplifying the sales process, and identifying paint points at every stage of the sales funnel. Tirelessly look to improve the sales process and selling efficiency
Track and analyze KPIs for growth, win/loss rates, upsells, renewals, quota attainment, and identify individual performance areas for improvement
Manage sales contracts, track customers, and coordinate cross-functional activities across departments
Present quarterly progress reports to stakeholders with actionable sales goals
Partner with Sales and Marketing teams to define lead qualification process and analyze campaign performance
Form strong relationships and maintain regular contact with Sales Managers, Sales Representatives, and Sales Leaders
Collaborate with Finance, HR, CSM, and Sales to develop sales initiatives programs
Onboard, train, and mentor the new sales team members
Develop, launch, and lead an inside sales team build to support initiatives and ‘small-cap’ customers
Assist and/or lead in key sales meeting planning
Play an active role in planning and implementing sales compensation plans
Manage, plan, and refine sales territories development, mapping, and alterations with sales leadership
Represent department and the organization favorably and in accordance with established Company standards and associate attributes
Perform other responsibilities as assigned by management

Qualifications

Essential Knowledge, Skills and Abilities:

Bachelor’s degree in Business or related field
5 years’ experience leading a sales operations, revenue management, or related function
10 years’ experience in life sciences, diagnostics, or related field
5 years sales’ management experience, ideally leading both inside and outside sales teams
2 – 3 years’ experience in complex project planning, leadership and management (required for senior manager, preferred for manager)
Proficiency with CRM systems, SalesForce, preferred
Senior Manager must possess the skills and abilities necessary to be a role model to other managers
Demonstrate and incorporate into daily work knowledge of processes and tools to measure and improve quality
Embrace change and adapt to our fast-paced company. Recognize change as an opportunity
Exhibit uncompromising integrity and commitment to Viracor Eurofins’ Compliance Code of Conduct and business conduct expectations. Actively participate in, support and drive compliance with all; and state, federal and regulatory guidelines, standards and laws
Possess a collaborative approach to foster effective teamwork with all sales colleagues
Ability to travel 20% as required
Valid Driver’s License
Located in the greater Kansas City, MO area
Ability to keep sensitive information confidential
High level of proficiency with PC based software programs

Physical Requirements:

 Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead

 Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information in normal conversational distance, over the telephone, and in a group setting

 Ability to continuously operate a personal computer for extended periods of time (4 or more hours)

 Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions The essential physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

What Happens Next

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.

Your data

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Closing Date

We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins

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