Purpose of Position

The Sales Operations Analyst, Senior is responsible for working with the field sales teams and EJM stakeholders to strategically target prospects aligned to the overall Aircraft Management Sales strategy. The Sales Operations Analyst, Senior will strategically plan and maintain sales analytics programs and tools, create proposals and prospective client budget estimates, complete client operational analyses, generate client savings data, and create non-standard or customized reporting for strategic proposals. This role will analyze market intelligence and translating findings into actionable prospecting and lead generation activities. Reporting to the Sales Operations Manager, this role will partner with key stakeholders across Sales, Owner Transition, Owner Services, Executive Leadership Team, Marketing, Contracts and Finance, to support the overall needs of the EJM aircraft management sales model.

Tasks and Responsibilities

Interface between field sales team and EJM stakeholders to enable Sales activities, including but not limited to, proposals, estimated budgets, Savings reports, contracting, marketing, innovative technologies, and tools.
Manage market intelligence and sales analytics programs and tools. Provide Field Sales VPs with actionable insights to enable strategic prospecting and lead generation.
Partners with Finance to forecast business development activities and trends.
Partner with Finance to ensure proposals represent desired profitability targets.
Maintain strong knowledge of the industry; attend conferences and workshops. Regularly inform and advise EJM leadership of industry trends and insights.
Creates and presents annual operating budgets for prospective clients. In addition, work on continuous improvement of the budgeting process and templates.
Creates ad-hoc or customized reports, as requested by clients or Sales teams, including savings data or pro forma budgets.
CRM Management and Reporting
- Helps drive discipline and accuracy around CRM data entry and pipeline management.
- Analyzes sales data based on customer segments.
Develops Tableau reporting to help EJM/NetJets Leadership make key business decisions. Approaches reporting with a problem-solving mentality and navigates through challenges to find solutions. Solves the unique requests using established data sources and creating new sources when necessary.

Education

Bachelor's in Business or Finance

Years of Experience

4-6 years of experience

Core Competencies

Attitude

Communication & Listening Skills

Delivers an Exceptional Service Experience

Ensures the Safe Operation of Flight

Initiative

Interest in Company & Position

Knowledge of Specific Job Skills

Leads Flight Department Success

Maintains Proficiency and Compliance

Related Education or Training

Related Job Experience

Knowledge, Skills, Abilities and Other (KSAOs)

Proven ability to draw unique insights from data and information.
Proven experience leading strategic projects in the sales/account management functions.
Strong analytical skills, with the ability to adapt to constantly changing situations.
Excellent presentation, verbal, and written communication skills; capable of presenting complex financial information in an easy-to-understand format.
Excellent organizational skills, with strong attention to detail.
Familiar with concepts, practices, and procedures of financial planning & analysis.
Strong multi-tasking skills.
Knowledge of target market and research tools for prospecting.
3-5 years’ work experience, in financial/operation analysis and/or planning environment.
Past experience in Corporate / Business aviation strongly preferred.
Willingness to travel up to 20%
Proficient with Salesforce.com, AMSTAT and JetNet
Advanced proficiency with Tableau Software and Microsoft Excel
Must be proficient with Microsoft Office applications including Teams, and PowerPoint

Benefits Package:

EJM offers a full complement of attractive benefits to our team members, including company-paid Medical, Dental, Vision and Short-Term Disability insurance.
Additional benefits include:

Generous 401(k) company match - EJM will match 60% of your contributions
Company-paid life insurance
Flexible Spending Account (FSA)
Prescription Drug Benefit Plan
Three (3) plus weeks of paid time off – accrued on first day of employment

Executive Jet Management is an equal opportunity employer
To ensure a safe environment, we conduct pre-employment drug screening and background checks

Executive Jet Management

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Sales Operations Analyst, Senior