● Title : Sales Operations Analyst

● Location : Sydney, Australia

● Work Model : Onsite

About Expert360:

Expert360 empowers more than 42,000 (and growing!) elite professionals around the world to find great work and be successful. We are Australia and New Zealand’s #1 skilled talent network, where you can engage carefully hand-picked talent that plugs seamlessly into your team, goals, mission and culture, helping you strategically scale your team.

We’re now at a pivotal moment in time - how, when and where work gets done is shifting rapidly. If you are driven by new challenges, making an impact, hustle and great growth opportunities then this is the place to be. Come and join us in defining and bringing to life the future of work!

About the role:

The individual will be assisting the Sales Operations Manager and the Account Executives within the MS&A team in signing new agreements as well as renewing existing partnerships. The role will be providing operational, analytical, and administrative support related to prospecting, proposal development, approval and contracting process necessary in signing partnership agreements with new and existing Merchants and Acquirers.

The ideal candidate is someone motivated and one that has experience in similar commercial roles such as Sales Operations or Sales Administration. As we are a fast paced and evolving environment, the individual should be capable of operating with limited supervision, is a fast learner and one who can quickly absorb the nuances of our Acceptance business. Most importantly, we are looking for great leaders so the individual needs to be able to manage, lead and mentor individuals both within and outside their circle of influence.

Key responsibilities:

Development and preparation of accurate and consistent deal proposals for Merchant and Acquirer prospects.
Manage an assigned pipeline and portfolio of Merchants and Acquirers and work with corresponding Account Executives directly managing these relationships.
Monitor and report on assigned portfolio of Merchants and Acquirers and ensure that contractual obligations are met.
Support the approval request process related to partnership and deal proposals and enable Account Executives to proceed with Merchant and Acquirer negotiations.
Work with Account Executives during the contract management process and assist in signing, sealing, and delivering partnership agreements.
Complete tracking and monitoring of compliance to end to end process and assist with audit responsibilities.
Provide data & analytical support to Sales Ops Manager and MS&A AE’s
Deliver on new tasks, projects and initiatives that may be assigned from time-to-time.

To be successful in this role you will have:

3+ years’ experience and demonstrated success in similar roles.
Ability to manage multiple priorities and make things happen in a fast-paced, dynamic environment with a strong bias for action.
Experience in merchant acquiring or payments Industry, understanding of the four party payments ecosystem and respective roles and responsibilities of each participant.
Excellent verbal and written skills. Demonstrated ability to effectively communicate complex technical and business issues and solutions to a variety of stakeholders.
Strong analytical and data-mining skills with a savvy business acumen.
Excellent time management, organization, and planning skills.
Confidence and ability to influence and negotiate across all levels within the organization.
Tertiary qualified is strongly preferred.

What we offer:

A true meritocracy - unrivaled opportunities for personal and professional growth and development.
Chart your own path - laterally and upward. Be in the driving seat of your career, unencumbered by an outdated ‘timelined ladder’ approach.
Formal and informal training in important topics that are transforming our economies and society.
A flexible approach to work - enabling you to create a balanced life to achieve your work and life goals, working remotely as appropriate.
An inclusive environment in which you can bring your whole self to work.
A commitment to enhancing positive mental health.

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Sales Operations Analyst