Business Operations Manager (B2B SaaS | Founder's Office)About Fission Infotech

Fission Infotech is building multiple B2B SaaS products focused on affiliate marketing, lead generation, CRM, and partnership automation for international markets. We move fast, solve real business problems, and build products used by businesses across the globe.

We're looking for someone who enjoys wearing multiple hats and can work directly with the founders to drive execution across products, operations, and people.

Your Role

You will be responsible for ensuring our products, teams, and internal operations run smoothly.

This role combines Product Operations, Business Analysis, Project Management, and Technical HR Business Partner responsibilities.

You will work closely with engineering, product, marketing, sales, and leadership teams to ensure projects move from idea to execution.

ResponsibilitiesProduct Operations

Coordinate development across multiple SaaS products
Track feature progress and release timelines
Translate business requirements into clear product requirements
Create user stories, acceptance criteria, and documentation
Maintain product roadmaps
Conduct competitor and market research
Improve product workflows and internal processes
Work with QA to ensure feature readiness

Business Analysis

Gather requirements from internal stakeholders
Analyse business problems and recommend solutions
Identify bottlenecks and process improvements
Create reports and dashboards for leadership
Monitor KPIs across products

Project & Operations Management

Coordinate cross-functional teams
Ensure deadlines are met
Follow up on pending tasks
Conduct weekly sprint reviews
Maintain SOPs and documentation
Drive accountability across teams

Technical HR Business Partner

Coordinate hiring for technical roles
Screen candidates for technical understanding
Schedule interviews
Improve onboarding processes
Track employee performance goals
Work with engineering managers on hiring plans
Maintain hiring pipelines

Requirements

3-6 years of experience in Product Operations, Business Operations, Business Analysis, Product Management, or Technical Project Management
Experience working with software development teams
Strong understanding of Agile and Scrum
Experience writing PRDs, BRDs, user stories, or product documentation
Strong analytical and problem-solving skills
Excellent communication and stakeholder management
Ability to understand technical discussions without being a developer

Preferred Skills

Experience with:

Jira
ClickUp
Notion
Confluence
Linear
Figma
Postman
Swagger/OpenAPI
SQL (basic understanding)
REST APIs
SaaS products
CRM platforms
B2B software

Nice to Have

Experience working in startups
Hiring experience for engineering or product teams
Knowledge of UX principles
Understanding of software architecture at a high level
Experience with AI tools for productivity

What We're Looking For

We're looking for someone who is organised, curious, proactive, and enjoys solving problems. You should be comfortable working across departments, coordinating teams, and ensuring ideas become successful product releases.

If you're excited about building products instead of simply managing tasks, we'd love to hear from you.

Fission Inc

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