Business Operations Manager (B2B SaaS | Founder's Office)About Fission Infotech
Fission Infotech is building multiple B2B SaaS products focused on affiliate marketing, lead generation, CRM, and partnership automation for international markets. We move fast, solve real business problems, and build products used by businesses across the globe.
We're looking for someone who enjoys wearing multiple hats and can work directly with the founders to drive execution across products, operations, and people.
Your Role
You will be responsible for ensuring our products, teams, and internal operations run smoothly.
This role combines Product Operations, Business Analysis, Project Management, and Technical HR Business Partner responsibilities.
You will work closely with engineering, product, marketing, sales, and leadership teams to ensure projects move from idea to execution.
ResponsibilitiesProduct Operations
- Coordinate development across multiple SaaS products
- Track feature progress and release timelines
- Translate business requirements into clear product requirements
- Create user stories, acceptance criteria, and documentation
- Maintain product roadmaps
- Conduct competitor and market research
- Improve product workflows and internal processes
- Work with QA to ensure feature readiness
Business Analysis
- Gather requirements from internal stakeholders
- Analyse business problems and recommend solutions
- Identify bottlenecks and process improvements
- Create reports and dashboards for leadership
- Monitor KPIs across products
Project & Operations Management
- Coordinate cross-functional teams
- Ensure deadlines are met
- Follow up on pending tasks
- Conduct weekly sprint reviews
- Maintain SOPs and documentation
- Drive accountability across teams
Technical HR Business Partner
- Coordinate hiring for technical roles
- Screen candidates for technical understanding
- Schedule interviews
- Improve onboarding processes
- Track employee performance goals
- Work with engineering managers on hiring plans
- Maintain hiring pipelines
Requirements
- 3-6 years of experience in Product Operations, Business Operations, Business Analysis, Product Management, or Technical Project Management
- Experience working with software development teams
- Strong understanding of Agile and Scrum
- Experience writing PRDs, BRDs, user stories, or product documentation
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management
- Ability to understand technical discussions without being a developer
Preferred Skills
Experience with:
- Jira
- ClickUp
- Notion
- Confluence
- Linear
- Figma
- Postman
- Swagger/OpenAPI
- SQL (basic understanding)
- REST APIs
- SaaS products
- CRM platforms
- B2B software
Nice to Have
- Experience working in startups
- Hiring experience for engineering or product teams
- Knowledge of UX principles
- Understanding of software architecture at a high level
- Experience with AI tools for productivity
What We're Looking For
We're looking for someone who is organised, curious, proactive, and enjoys solving problems. You should be comfortable working across departments, coordinating teams, and ensuring ideas become successful product releases.
If you're excited about building products instead of simply managing tasks, we'd love to hear from you.
