🚀 We're Hiring: Sales Operations Manager

🕒 Term: Permanent

📍 Location: London, UK (Hybrid, 3 days/week in office)

💼 Experience: 0-2+ years

🌐 Languages: English & Mandarin (required)

💰 Compensation: £28-35k/yr + bonus and benefits

About us

FlatPeak is an enterprise SaaS platform that connects to energy suppliers worldwide and provides real-time electricity prices to devices, enabling them to use lower-cost energy.

The Role

This is an ideal opportunity for a motivated individual who's interested in global business and technology to accelerate their career in enterprise SaaS sales. You will gain hands-on experience with client communications, tools and cross-functional collaboration — with clear paths to grow into SDR or AE roles.

What you will do

You will be the backbone of our sales team, responsible for streamlining processes, managing data, and enabling the team to perform at their best. You’ll work closely with sales leadership, marketing, support and finance to ensure smooth operations, accurate reporting, and efficient use of resources.

🧩 Pipeline Support

Track opportunities and support sales execs
Qualify and route inbound leads
Maintain CRM data accuracy
Share meeting agendas, notes & follow-ups
Draft and proof decks, proposals and RFPs
Liaise with marketing, ops & product teams to support sales
Produce monthly performance reports

ℹ️ Customer Support

Key role with Chinese customers and partners
Ensure customer queries are routed to relevant team member and responded
Ensure customers are updated at least every 48 hours
Maintain customer support rota

Your skills & experience:

Experience working in sales operations (ideally)
Bachelor degree (ideally)
Native mandarin
Native or fluent professional english
Right to work in UK & ability to travel to mainland China

Our process:

- Video call with Head of Sales

- In-person interview in our London office

Our benefits:

- 🤒 Paid Sick Leave

- 💰Pension Contribution

- 💻 MacBook

- 📈 Annual Salary Review

- 🏋️♀️ Discounted Gym Membership

- 👓 Eye Care Vouchers

- 🍻 Regular Socials

We usually work from our Central London office (EC1) at least three days a week to keep collaboration, communication, and productivity strong. If that works for you, we’d love to hear from you!

FlatPeak

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