Salary Range: $75,000-$90,000 + Superannuation + ESOP

Reports to: Revenue Operations Manager

Location: Melbourne (AU)

Role Type: Hybrid

Company Overview:

Fresho is a fast growing tech start-up on a mission to transform the food industry for the benefit of people and the planet.

Our order management and payments software is revolutionising the way the entire industry operates - from day to day operations, to mental health and wellbeing, to food waste reduction - the impact of Fresho touches every aspect of the sector in a hugely positive way making it more efficient, enjoyable, profitable and sustainable. We work very closely with wholesale fresh food suppliers and 45,000 restaurants, cafes, hotels and other foodservice venues.

Fundamental to our culture is the belief that our people are everything. We are purposefully building our culture alongside our business to make Fresho a fun, positive and inclusive place to work for our dynamic team of Freshonauts.

Fresho has raised over $30m to date and processes almost $400m monthly through the platform with 750,000 orders going through monthly. The business is headquartered in Melbourne, Australia with offices in London, United Kingdom and Auckland, New Zealand, and customers in Australia, United Kingdom, United States, Ireland and New Zealand.

About the Role:

We are seeking a Revenue Operations Analyst to join our fast-paced, scale-up environment.

This role offers an exciting opportunity for someone with some foundational experience in revenue operations, sales operations, or finance who is eager to take on a practical, hands-on role and contribute to impactful revenue-generating activities.

In this role, you will collaborate with teams across Sales, Marketing, Onboarding, Customer Experience (CX), Finance, and Systems to align efforts and optimise efforts. Your ability to work seamlessly with diverse teams will be critical to achieving Fresho's vision and maximising value from all revenue-generating activities.

You will help Fresho tackle complex challenges, drive projects to completion, and support the Revenue Operations Manager to proactively identify solutions to improve systems and processes. Strong analytical, administrative, and communication skills are essential, as you will assist to translate data insights into actionable strategies while ensuring precision and attention to detail in your work.

This is a hybrid position with options to work from our Melbourne HQ (at the amazing Central House offices in South Melbourne) and work from home.

Key Responsibilities:

Revenue Data Management and System Optimisation

Maintain revenue-related data and systems (e.g., Salesforce, sales tools, etc.).
Provide operational and administrative support to the Revenue Operations Manager and cross-functional teams to ensure alignment and effectiveness.
Support the Revenue Operations Manager to create processes, automations, and dashboards in Salesforce and other connected systems.
Document revenue-related processes to provide references for training team members.
Support the implementation of best practices and process improvements to enhance revenue operations.

Analysis, Reporting, and Strategic Insights

Monitor key performance indicators (KPIs) and generate reports for management.
Conduct regular market research projects to provide quantitative and qualitative data for business strategy decisions.
Assist with pricing strategies and revenue forecasting.
Execute payments reporting and processes to increase adoption across the business.

Collaboration and Special Projects

Contribute to the creation and management of bonus and commission structures.
Contribute to account enrichment projects and related data activities.

In return we’ll offer:

Everything you need to live and work well.

Employee Share Option Plan so you can share in Fresho’s success
LinkedIn Learning Subscription with weekly work time dedicated to growing new skills
Mentoring program to help you grow and exceed your potential
Flexible working with hybrid and fully remote teams
Procaffeinating Wednesdays where the coffee’s on us + in office coffee machines
Weekly fresh fruit in the office
Regular socials (with snacks and drinks of course!)
Fresho merch so you can look sharp in our branded swag
Referral bonuses - invite your friends and get paid for it!
Employee Assistance Program to support your mental health and wellbeing
CEO Book Club where role-related e-books are on us
Fresho Sponsorship program to support your personal interests outside of work
Paid time off for fertility treatments and generous parental leave policy

Fresho embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

Fresho

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