GE Healthcare Healthcare International

Category

Sales Apprentice

Job Id

R4027624 Relocation Assistance No

Job Description Summary

The Business Operations Specialist will take on a multifaceted role ensuring both first class communication with Customers and Field Engineers, as well as internal processes such as service contract execution; install base data maintenance or PM and FMI management.

Job Description

Roles and Responsibilities

Responsible for first class communication and coordination of external customers and internal Field Service organization and service job dispatch
Ensure prompt customer support for all contract and non-contract related questions
Maintain Install database accuracy by supporting field team, internal and external customers via phone and email
Provide support for timely resolution of customer invoicing disputes in coordination with service teams.
Creating basic reports and managing PM (Preventive Maintenance) and FMI (Field Modification Instruction) planning and follow up actions with internal stakeholders and external customers
Play an active role in improving system data quality and drive process improvement initiatives to standardize & change way of doings through collaboration with multiple stakeholders
Manage local purchases and cost allocation (vendor creation, PO creation/management, Invoice booking).
Work closely with field & service sales teams to resolve technical and process-related issues.
Support different operational project implementations

Qualifications/Requirements

Bachelor's Degree or higher in related field (management studies, logistics, economics, etc.) is an advantage
High attention to detail, ability to carry out administrative and reporting tasks with high precision
Supportive team player with a strong drive to create a positive work environment
Strong oral and written communication skills
Proficiency in English and Hungarian languages
MS Office knowledge

Additional Information

Relocation Assistance Provided: No

GE HealthCare Technologies

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