About GitHub: As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.
Locations: In this role you can work from Remote, United States
Overview:

GitHub is growing and looking for a motivated individual to lead our Deal Desk and Order Management teams. This role is pivotal in ensuring the strategy and execution of our deal strategy and structure, as well as executing an efficient processing of those deals. The successful candidate will be well versed in managing teams and creating and optimizing operational processes.

Responsibilities:

Oversee the end to end deal structure to deal closure processes
Align with senior leaders in the Revenue organization to ensure processes are understood, adhered to and do not delay processing
Lead a global team of Deal Desk Managers to
- Cover a large global sales organization
- Understand internal best practice parameters for profitable deals
- Mange set discount processes
- Ensure all systems are updated with all deal information
Lead a team of order management professionals to
- Process orders
- Assist field sales in configuring customer quotes
- Ensure accuracy of bookings in CRM
- Provision products/services
- Perform UAT for various system improvements/initiatives
- Identify system bugs and work with Business System team to resolve
Facilitate the sales approval and standardized contract document generation processes and ensure compliance with published sales and business approval policies with peers within Microsoft Deal Desk
Foster and maintain strong working relationships with critical business partners, Revenue Operations & Enablement, as well as Finance, Product, Legal and other functions in an as needed basis to expedite the review/approval process and ensure operational readiness
Systems expertise to automate and simplify the deal flow and deal validation processes
Measure deals desk efficacy and efficiency (based on external benchmarks and best practices) and drive continuous improvement initiatives to deliver a smoother, easier and frictionless experience
Managing, mentoring, and fostering a synergy within the team and thinking of creative ways to challenge and develop personnel on the team
Bring innovative best practices to evolve the Deal Desk & Order Management team to be proactive change leaders within the Revenue organization

Qualifications:

Required Qualifications:

10+ years of relevant Deals Desk/Sales Operations/Finance experience working in Enterprise software / SaaS industry with progressive track record. Previous experience leading and managing a distributed Deal Desk function is required
Proficiency in complex deal structuring (for software license/consumption models, services and renewal deals) and advising on booking and revenue recognition implications
Demonstrated knowledge in order management including contract review, quote structuring and software provisioning
Experience with Salesforce.com, CPQ, and other sales related systems including pricing, data enrichment tools

Preferred Qualifications:

Experience with PowerBI is a plus

Compensation Range: USD $122,500.00 - USD $325,000.00 /Yr.

In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.
GitHub Leadership Principles: Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness
Who We Are: GitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
EEO Statement: GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

GitHub, Inc.

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Senior Director, Deal Desk & Order Management