We have a newly created vacancy in our Sales and Marketing department for Sales Operations Manager.
This role will be responsibility for development and delivery of data, insight, system improvements and processes as required by the business by operating as an embedded member of key business functions.
Responsibilities:

Working with the Head of Commercial Operations and relevant teams developing and implementing strategic plans to improve performance in all aspects of commercial operations
Performing sales analysis to deliver customer & product insights in an appropriate digestible story telling format that can support, inform and measure business performance to maximise revenue
Collaboration with the sales teams to maximise their selling time through removal of admin burdens, and barriers to selling/customer face time from the sales teams
Continually improve how data is surfaced, consumed and used throughout the business
Working collaboratively within the team to develop the CRM and other platforms to support ongoing business requirements
Critically analysing the success and learnings of events, feeding into monthly reporting and also presenting key findings as required
Monitoring customer satisfaction and service levels to ensure that standards are being met
Work with analytics functions to extract the correct data, transform it from information to insight and tell simple compelling stories that inspire creative and commercial colleagues alike

Skills required:

Excellent organisational, planning, time management and project management skills
Ability to communicate effectively, present and negotiate at all levels
Management experience
Process driven, logical and has meticulous attention to detail
Ability to instil a high level of credibility and build working relationships with suppliers and internal teams
Collaborative approach- happy to support GL customer facing teams
Flexible approach; ability to adapt to different situations and requirements
Focused and disciplined, ability to work under pressure
Enthusiastic approach with the ability to work on own initiative or as part of a team
A positive outlook with desire to learn and embrace new challenges
Preferred education to degree level (or equivalent) in a relevant field
Full UK driving licence
Significant experience in data processing; analysis and reporting provision at strategic and operational levels
Experiencing scenario reporting, and performance benchmarking
Proven ability to translate complex data

and insights into actionable, strategic
recommendationsWe offer salary of up to £55,000 p/a depending on experience.Benefits:

Access to a benefits and discount platform with access to 1000's of discounts at retailers, leisure attractions and restaurants (GLEe provided by Reward Gateway)
BUPA Healthcare, Life assurance, Permanent health insurance
Pension scheme with enhanced employer contribution
Season ticket loan, childcare assistance, EAP
Generous annual leave (including a day off for your birthday)
Hybrid working (3 days in the office/2 days working from home)
Discounted gym membership

If you interested in hearing more, please apply today.

Job Type: Full-time

Salary: Up to £55,000.00 per year

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Sales Operations Manager