Position Summary:

The Sales Operations Specialist plays a pivotal role in supporting the sales team by ensuring the smooth and efficient operation of sales processes and activities. This position involves a combination of administrative tasks, data management, and customer service to contribute to the overall success of the sales department.

Essential Functions:

Maintain and update customer databases, sales records, and inventory for accuracy and completeness.
Provide administrative support to the sales team, including preparing reports, managing calendars, and assisting with presentations.
Communicate with customers via email, phone, and in-person to handle inquiries, process orders, and offer excellent service.
Process sales orders accurately, including entry, tracking, and coordinating shipments.
Monitor and manage inventory levels, coordinating with logistics for product availability.
Prepare and maintain sales contracts, agreements, and related documentation.
Generate sales reports and performance metrics for analysis by the sales management team.
Resolve customer complaints promptly and effectively.
Collaborate with various departments like marketing, finance, and logistics for smooth operations.

Additional Duties:

Collaborate with the marketing team to align efforts.
Assist in organizing sales events and trade shows.
Support sales training and stay updated on industry trends.

Knowledge, Skills & Abilities:

Strong multitasking and time management skills.
Excellent written and verbal communication.
Proficiency in data analysis and reporting.
Dedication to exceptional customer service.
Meticulous accuracy.
Collaborative mindset.

Minimum Qualifications:

Bachelor's degree or equivalent experience.
Prior experience in sales support or related roles.
Proficiency in Microsoft Office and CRM software.
Strong organizational skills.
Eligibility to work in the Philippines

Job Types: Full-time, Permanent

Pay: From ₹35,000.00 per month

Benefits:

Health insurance
Work from home

Supplemental pay types:

Performance bonus
Yearly bonus

Global BYTE BRIDGE PRIVATE LIMITED

New Jobs

Sales Operations Specialist