Company Description: Golden Link Inc. is a leading designer of licensed movie products that

enhance the in-theatre experience for moviegoers. We focus on delivering cutting-edge

concessions solutions and innovative promotions to theater exhibitors globally. Our innovative

and high-quality merchandise brings beloved characters and films to life, providing fans with

memorable and collectible items. With an extensive global reach and unparalleled service, we

capitalize on our worldwide manufacturing partnerships to offer the highest quality products for

high-visibility promotions and retail in Theatres and beyond. We are additionally expanding our

reach beyond theatres into stadiums, arenas, amusement parks, and other non-theatre markets.

Job Description: Golden Link Inc. is seeking a Sales Ops Coordinator to join our growing Sales

Operations team. This role is central to supporting our sales organization by ensuring accurate

order entry, client order tracking, and timely reporting. The Sales Ops Coordinator maintains

data integrity across CRM and ERP systems, provides visibility into sales performance, and

enables the sales team to focus on building client relationships and driving revenue. The ideal

candidate will be detail-oriented, process-driven, and thrive in a fast-paced, collaborative

environment.

Responsibilities:

Sales Order Management

• Enter and manage all client sales orders accurately and in a timely manner.

• Track orders through the full lifecycle, from placement to delivery, ensuring deadlines

are met.

• Process order adjustments, credits, and special requests while maintaining compliance

and customer satisfaction.

Client Communication & Support

• Provide clients with timely updates on order status, shipping details, and any potential

delays.

• Respond to client inquiries via email with professionalism and accuracy.

• Serve as the support hub for customer order-related issues, collaborating with sales team

members as needed.

CRM, Reporting & Analytics

• Maintain client and order data within the CRM system, ensuring accuracy and

consistency.

• Generate weekly, monthly, and ad-hoc sales reports (order volume, pipeline status, KPIs).

• Develop dashboards and provide insights to sales leadership on performance, risks, and

opportunities.

Inventory & Pricing Coordination

• Provide sales team and clients with accurate product availability, pricing updates, and

shipment timelines.

• Monitor inventory flow and highlight slow-moving products or potential shortages to

management.

• Coordinate with Finance and Product teams to ensure order accuracy and compliance

with pricing policies.

Cross-Functional Collaboration

• Work closely with Operations, Logistics, Finance, and Marketing to align order

fulfillment with client expectations.

• Track shipments and proactively resolve delivery issues or discrepancies.

• Share updates with internal teams to provide visibility into order status, inventory, and

client needs.

Qualifications

• Strong attention to detail and accuracy in data entry and reporting.

• Proficiency with CRM and ERP systems (Microsoft Dynamics Business Central

preferred).

• Advanced skills in Microsoft Excel (pivot tables, reporting, analysis).

• Excellent organizational and multitasking abilities.

• Strong written and verbal communication skills for both client and internal interactions.

• Analytical mindset with ability to identify trends, risks, and process improvements.

• Ability to work under pressure and meet deadlines in a fast-paced environment.

Benefits

Health insurance
401(k) matching
Dental insurance
Life insurance
Disability insurance
Paid holidays
Paid Vacation

Golden Link is an equal opportunity employer. We welcome and encourage applications from

candidates of all backgrounds and experiences.

Golden Link Inc.

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Sales Operations Coordinator