Company Description: Golden Link Inc. is a leading designer of licensed movie products that
enhance the in-theatre experience for moviegoers. We focus on delivering cutting-edge
concessions solutions and innovative promotions to theater exhibitors globally. Our innovative
and high-quality merchandise brings beloved characters and films to life, providing fans with
memorable and collectible items. With an extensive global reach and unparalleled service, we
capitalize on our worldwide manufacturing partnerships to offer the highest quality products for
high-visibility promotions and retail in Theatres and beyond. We are additionally expanding our
reach beyond theatres into stadiums, arenas, amusement parks, and other non-theatre markets.
Job Description: Golden Link Inc. is seeking a Sales Ops Coordinator to join our growing Sales
Operations team. This role is central to supporting our sales organization by ensuring accurate
order entry, client order tracking, and timely reporting. The Sales Ops Coordinator maintains
data integrity across CRM and ERP systems, provides visibility into sales performance, and
enables the sales team to focus on building client relationships and driving revenue. The ideal
candidate will be detail-oriented, process-driven, and thrive in a fast-paced, collaborative
environment.
Responsibilities:
Sales Order Management
• Enter and manage all client sales orders accurately and in a timely manner.
• Track orders through the full lifecycle, from placement to delivery, ensuring deadlines
are met.
• Process order adjustments, credits, and special requests while maintaining compliance
and customer satisfaction.
Client Communication & Support
• Provide clients with timely updates on order status, shipping details, and any potential
delays.
• Respond to client inquiries via email with professionalism and accuracy.
• Serve as the support hub for customer order-related issues, collaborating with sales team
members as needed.
CRM, Reporting & Analytics
• Maintain client and order data within the CRM system, ensuring accuracy and
consistency.
• Generate weekly, monthly, and ad-hoc sales reports (order volume, pipeline status, KPIs).
• Develop dashboards and provide insights to sales leadership on performance, risks, and
opportunities.
Inventory & Pricing Coordination
• Provide sales team and clients with accurate product availability, pricing updates, and
shipment timelines.
• Monitor inventory flow and highlight slow-moving products or potential shortages to
management.
• Coordinate with Finance and Product teams to ensure order accuracy and compliance
with pricing policies.
Cross-Functional Collaboration
• Work closely with Operations, Logistics, Finance, and Marketing to align order
fulfillment with client expectations.
• Track shipments and proactively resolve delivery issues or discrepancies.
• Share updates with internal teams to provide visibility into order status, inventory, and
client needs.
Qualifications
• Strong attention to detail and accuracy in data entry and reporting.
• Proficiency with CRM and ERP systems (Microsoft Dynamics Business Central
preferred).
• Advanced skills in Microsoft Excel (pivot tables, reporting, analysis).
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills for both client and internal interactions.
• Analytical mindset with ability to identify trends, risks, and process improvements.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
Benefits
- Health insurance
- 401(k) matching
- Dental insurance
- Life insurance
- Disability insurance
- Paid holidays
- Paid Vacation
Golden Link is an equal opportunity employer. We welcome and encourage applications from
candidates of all backgrounds and experiences.
