About Us

We are building a tech-driven restaurant ordering platform targeting India & UK markets. As our Business Operations Manager, you will run the day-to-day operations, ensuring cross-team alignment, KPI tracking, and smooth execution of tasks across Product, Growth, and Support teams.

Role Summary

We are looking for a sharp ops leader to keep everything running smoothly with an ability to scale operations. As Graun's Business Operations Manager, you will report directly to the Founder/CEO and run the day-to-day operations. You'll ensure cross-team alignment, track KPIs, drive smooth execution across Product, Growth, and Support teams, and build the operational foundation for our scaling ambitions in India and the UK.

Core Responsibilities

Own end-to-end business operations: process design, execution, monitoring, and continuous improvement
Drive alignment and collaboration between Product, Growth, Support, and other teams
Track and report key KPIs / metrics; deliver data-driven insights to leadership
Manage budgets, vendors, partners, contracts, and compliance (India & UK regulations)
Build scalable SOPs, workflows, tools, and systems to support rapid growth
Proactively identify and resolve operational bottlenecks, risks, and inefficiencies
Support strategic initiatives, market expansion (India & UK), and fundraising prep

Qualifications & Skills

Bachelor's degree or (MBA preferred) in Business, Operations, or related field
4+ years in business/operations management (tech startup or foodtech or Logistics technology experience )
Strong analytical skills (Excel & Office 365 tools mastery)
Excellent communication, problem-solving & thrive in ambiguity
Fluency in English & Hindi )
Startup mindset — execution-focused

If you're passionate about foodtech, love building efficient systems, and want real ownership in a cross-border startup, apply now!

Job Type: Full-time

Pay: ₹50,000.00 - ₹56,000.00 per month

Benefits:

Paid sick time
Paid time off

Ability to commute/relocate:

Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Required)

Experience:

Business management: 4 years (Required)

Language:

English (Required)

Work Location: In person

Graun

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Business Operations Manager