About Us
We are building a tech-driven restaurant ordering platform targeting India & UK markets. As our Business Operations Manager, you will run the day-to-day operations, ensuring cross-team alignment, KPI tracking, and smooth execution of tasks across Product, Growth, and Support teams.
Role Summary
We are looking for a sharp ops leader to keep everything running smoothly with an ability to scale operations. As Graun's Business Operations Manager, you will report directly to the Founder/CEO and run the day-to-day operations. You'll ensure cross-team alignment, track KPIs, drive smooth execution across Product, Growth, and Support teams, and build the operational foundation for our scaling ambitions in India and the UK.
Core Responsibilities
- Own end-to-end business operations: process design, execution, monitoring, and continuous improvement
- Drive alignment and collaboration between Product, Growth, Support, and other teams
- Track and report key KPIs / metrics; deliver data-driven insights to leadership
- Manage budgets, vendors, partners, contracts, and compliance (India & UK regulations)
- Build scalable SOPs, workflows, tools, and systems to support rapid growth
- Proactively identify and resolve operational bottlenecks, risks, and inefficiencies
- Support strategic initiatives, market expansion (India & UK), and fundraising prep
Qualifications & Skills
- Bachelor's degree or (MBA preferred) in Business, Operations, or related field
- 4+ years in business/operations management (tech startup or foodtech or Logistics technology experience )
- Strong analytical skills (Excel & Office 365 tools mastery)
- Excellent communication, problem-solving & thrive in ambiguity
- Fluency in English & Hindi )
- Startup mindset — execution-focused
If you're passionate about foodtech, love building efficient systems, and want real ownership in a cross-border startup, apply now!
Job Type: Full-time
Pay: ₹50,000.00 - ₹56,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Business management: 4 years (Required)
Language:
Work Location: In person
