Revenue Operations Specialist - Tech

Must have 2-3 Years’ experience in Technology
Must be Commutable to London 3 days a week – Tuesday – Thursday

Overview

As a Revenue Operations Specialist, you’ll be at the heart of driving operational excellence across the revenue lifecycle—from quote to cash. This role goes beyond billing, placing you at the intersection of Sales, Finance, Services, and Support to ensure commercial accuracy, system efficiency, and scalable processes. You’ll manage invoicing and accounts receivable with precision while proactively streamlining workflows, optimizing data across platforms, and building reporting tools that power informed decisions. Your contributions will ensure clean handoffs between teams, uphold data governance standards, and continually evolve revenue operations through automation and collaboration.

Company

The company is experiencing stable growth, and a major new product recently launched in March, opening opportunities to expand business with existing and past potential clients.
The company has a global customer base and operations in the US, Europe, Australia, and Hong Kong.
The sales operations team includes two people actively supporting and enabling the sales team's success.

Key Responsibilities

Invoicing & AR Management

Own the end-to-end billing cycle across multiple currencies and geographies.
Create, review, and distribute invoices with accuracy and timeliness.
Manage payment processing, collections and credit memos.
Ensure revenue recognition aligns with UK and US compliance standards.

Cross-Functional Collaboration

Partner with Sales on custom pricing and payment terms.
Synchronize with Services on invoicing requirements.
Work with Support on the license management process.
Coordinate with Finance on complex invoices and support month-end close.

Sales Process Enablement

Collaborate closely with Sales teams to ensure accuracy in deal structuring and alignment with revenue policies.
Validate commercial terms and billing details across customer contracts to avoid downstream invoicing issues.
Support the end-to-end quote-to-cash process by optimizing system workflows and removing bottlenecks.

Data Integrity & Governance

Own the management of customer master data, ensuring consistency across CRM, ERP, and billing platforms.
Monitor key sales and revenue metrics, identifying discrepancies and working with cross-functional teams to correct them.
Conduct regular audits of sales and revenue data to maintain high standards of accuracy and compliance.

Process Optimization & Efficiency

Identify and implement automation opportunities to streamline sales-to-billing handoffs and reduce manual errors.
Document and refine operational processes to improve turnaround times, scalability, and transparency.
Build and maintain dashboards and tools that empower stakeholders with real-time visibility into revenue performance.

Tech & Process Optimization

Maintain and enhance workflows in Xero, HubSpot, and other platforms
Implement automation to eliminate inefficiencies
Design dashboards and track billing KPIs
Administer systems and ensure data integrity across tools

About You

Skills & Tools

HubSpot and Xero proficiency
Confident with Excel for billing analytics
Experience with tools like FlowRev, AgiCap, and Airtable is a major plus
Strong grasp of integration tools and CRM/ERP workflows

Experience

2–3 years in billing or revenue operations in a tech setting
Exposure to US market invoicing and compliance is highly beneficial
Demonstrated ability to work cross-functionally in a fast-moving team

Mindset

Proactive and process-driven with a flair for automation
Excellent communication and customer-centric approach
Problem-solver with a keen eye for operational efficiency

What you Get

Salary - £35,000 - £45,000, Plus Bonus up to £5,0000
Benefits - Pension, Dentalcare, Travelcard Loan, Cycle to work scheme

Interview Process

The interview process should be a 3 stage process.

Gravitas Recruitment Group (Global) Ltd

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Revenue Operations Specialist