Who We Are

Handle is a Y Combinator backed technology company that is focused on revolutionizing how money flows through the $1.5 trillion dollar US construction industry. Handle has established strong product-market fit by landing some of the largest logos in the industry. Our customers include Fortune 500 and publicly traded companies whose users make our SaaS solution an essential part of their daily workflow. We’ve raised over $20M in funding from top investors and are continuing to grow rapidly month over month.

What You Will Do

We are looking for an experienced Sales Operations Manager to join our team. The Sales Operations Manager will report to our VP of Sales and play a crucial role in supporting our sales team by providing data-driven insights, managing essential sales tools and technologies, ensuring synchronicity across the different tools in our stack and optimizing our sales processes. This role requires a strategic mindset, strong analytical skills, and the ability to work closely with multiple departments.

Your Responsibilities Will Include:

Interpret sales data from Salesforce and other CRM systems, creating dashboards and other reports, to provide the executive committee and the sales team with actionable insights, including tracking KPIs, identifying trends, and predicting future sales performance.
Assist in territory planning to ensure optimal coverage and equitable opportunity.
Review and optimize sales processes to enhance efficiency, including identifying bottlenecks, reducing administrative burdens, and facilitation the implementation of sales methodologies.
Optimize the operation of all tools within the existing stack. Oversee the research, vetting and evaluation of new tools for the sales team. And where a new tool is adopted, oversee the implementation and integration within the stack.
Equip the sales team with tools and resources, including sales collateral, training materials, and sales playbooks.
Oversee the management and optimization of Salesforce and other sales technologies, ensuring proper configuration, updates, and ease of use for the sales team.
Assist in creating accurate sales forecasts based on historical data, current pipeline, and market trends.
Help design and manage sales compensation plans, ensuring accurate calculation and timely payment of commissions and bonuses.
Monitor the sales pipeline, identifying potential risks or opportunities and working with the sales team to address them.
Use data to identify high-potential customer segments and target accounts for focused sales efforts.
Provide training and support to new sales hires on company products, sales processes, and tools.
Work with marketing to ensure a smooth handoff of leads to the sales team and help define lead scoring criteria and manage lead assignment rules.
Collaborate with other departments such as marketing, finance, and customer support to ensure alignment and support for sales initiatives.

You’ll Succeed In This Role If You Are:

Experienced. You’ve been in a sales role before and have experience closing - SaaS experience preferred.
Organized. You structure your day and stay on top of things.
Charismatic. People enjoy talking with you and you enjoy helping them tackle their business challenges.
Helpful. You're hungry to learn and teach. We invest heavily in making each other better.
Curious. You're driven to know more about our industry, our solution and, most importantly, our clients and how we can improve their lives.
Collaborative. We’re a close-knit team and we’re constantly looking for ways to make ourselves and each other better
Self-driven. You love measuring your own progress.

Our Perks:

Company-funded health benefit options (Medical, Dental, Vision, Life Insurance)
Great Equity Packages (remember, you’ll still be one of the early employees)
Unlimited vacation time (that we actually use!)
Work from home flexibility (and awesome WFH equipment)
12 paid company holidays
And more

Where You Are Located

This position is fully remote. However, ideal candidates will be located in the San Francisco Bay Area, with the ability to work from our SF headquarters at least once per week.

What Specific Experience You Bring to the Team

2-5 years of experience in sales operations, preferably in a startup or fast-paced environment
Proficiency with Salesforce (particularly administration such as setting up dashboards, reports)
Strong analytical and problem-solving skills
Excellent interpersonal and communication skills
Ability to work independently and manage multiple projects
Knowledge of sales processes, methodologies, and tools

What Additional Qualifications You Might Have

Experience with sales tools (Outreach, Chorus, ZoomInfo)
Familiarity with one or more sales training methodologies (Triangle Selling, Miller Heiman, Sandler, Challenger Sale, etc)

Handle.com

New Jobs

Sales Operations Manager