This position is based in Pune in Hybrid working mode and would report to a CXO level person.

Job description:

Monitoring new business acquisition projection based on different data sources and inputs from stakeholders - Maintain pipeline variations for different lines of businesses, Track past sales performances, Watch market trends.
Target improvements and manage projects for business process development & improvement from sales operations standpoint - Collect and document business requirements from sales operations, produce documentation to outline processes and policies, keep all stakeholders up to date.
Manage special projects to achieve sales outcomes given scope, timeline, resources - Sales and pre-sales team performance improvement projects, analyze data from different sources and provide insights, which should help teams achieve their goals, identify and raise red flags in time, identify best practices in the regions and implement.
Identify areas for improving efficiency - Implement tools and technologies. Measure improvements.
Data management: Ensure real time updates and accuracy of all data
Cross function collaboration: Develop relationships and processes with stakeholders including sales, finance, marketing to identify and address issues.
Team leadership: Build, support, mentor, and direct sales operations team and cultivate a culture of innovation & delivery.

Skills needed:

Strong analytical, decision making and agility skills
Strong ownership and the ability to roll up sleeves, jump into a situation and manage it.
Great communication, teamwork and interpersonal skills
Ability to see the big picture and carve our trends, and insights
Experience on implementing and managing a world class Sales CRM platform

Desired Experience:

15+ years of experience, out of which 5 years should be at a senior level in the Sales / Business Operations function
At least 5 years experience in an IT Services organization

Harbinger Group