VP, Operations Support (Business Support)

Location: Tampa, FL (preferred) | Remote considered for exceptional candidates

Type: Full-time

About Helion

Helion supports multi-site manufacturers across the U.S., including Fortune 500 and other large, high-growth organizations. We’re growing, and we’re building the infrastructure to match the pace.

The role

We’re hiring a senior leader to own Operations Support across the company.

This role owns outcomes, not activity. The goal is consistent, predictable execution across Operations Support.

You will bring structure, visibility, and follow-through across the back-office functions that keep production moving—without adding bureaucracy. You will work in close partnership with our existing functional leaders.

What you’ll own

Vendor + contract ownership (performance, renewals, negotiations, consolidation)
Tech stack ownership (CRM, job boards, IT support, intranet, finance/payroll systems)
Finance operations leadership (in partnership with our Director of Finance)
HR + payroll operations leadership (in partnership with our Director of HR and Payroll team)
Multi-state compliance + risk workflows (across our footprint)
Operating cadence + project execution for Operations Support priorities

What success looks like in the first 90 days

A complete vendor portfolio view (costs, owners, renewals, performance, keep/kill)
A simple operating cadence (weekly scoreboard, monthly review, quarterly priorities)
A clear project pipeline with owners, deadlines, and outcomes
Cleaner internal execution (fewer surprises, faster decisions, tighter follow-through)
A 12–24 month Operations Support roadmap (systems, process, team plan)

Core responsibilitiesVendor + Tech Stack Leadership

Own vendor selection, renewals, negotiations, and performance management
Reduce tool sprawl; consolidate where it makes sense
Set standards for SLAs, internal support, and change control
Build and maintain a 12–24 month systems roadmap aligned to growth

Operations Support Leadership (partnered leadership model)

Partner closely with the Director of Finance to strengthen finance ops cadence, visibility, and execution
Partner closely with the Director of HR and Payroll team to strengthen HR/payroll ops cadence, visibility, and execution
Create visibility into risks, bottlenecks, and priorities—then drive decisions and follow-through
Build simple documentation/process where it prevents repeat issues (not for “show”)

Execution System

Run the Operations Support project pipeline: prioritize, assign owners, remove blockers, close loops
Turn initiatives into shipped outcomes with clear timelines and accountability
Partner with Production leadership to ensure support functions match revenue growth

Who we’re looking for

10–15+ years leading business operations / internal ops / shared services
Proven ownership across vendors + systems, plus at least 2 of: finance ops, HR/payroll ops, compliance/risk, tech/vendor management
Metrics-driven, decisive, organized, and strong follow-through
Comfortable in a fast-moving environment where priorities matter and deadlines are real
Experience in staffing, multi-state operations, or high-compliance environments is a plus

How to apply

Apply through LinkedIn and include:

Your resume
A short note with one example of an internal system you owned end-to-end, and the measurable outcome.

Helion

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