Sales Operations Analyst | B2B SaaS | Remote | India

We are looking for a detail-oriented and highly organized Sales Operations Analyst to support a growing Sales organization.

This is a hands-on role focused on the systems, processes, data, and day-to-day workflows that help sales teams operate efficiently and close business faster.

The ideal candidate will have strong Salesforce experience, a solid understanding of B2B sales processes, and the ability to work across Sales, Finance, Legal, and Revenue Operations.

What You’ll Do

Sales Process & Deal Support

Own the order form and contract execution process, ensuring accuracy and alignment with deal terms
Support deal desk activities, including non-standard deal reviews, discount approvals, and cross-functional coordination
Maintain and improve sales process documentation, playbooks, and stage definitions
Identify process bottlenecks and recommend improvements to increase deal velocity and data quality

Salesforce & Systems

Serve as a primary Salesforce resource for the Sales team
Maintain opportunity hygiene, pipeline accuracy, and CRM workflow adherence
Build and maintain Salesforce reports and dashboards covering pipeline, activity, and quota performance
Work with Salesforce administrators to translate Sales requirements into system improvements and configurations

Sales Enablement

Coordinate onboarding for new Sales hires, including tool access and process training
Maintain sales enablement materials including pitch decks, order form templates, pricing guides, and SOPs
Act as a first point of contact for Sales questions relating to processes, systems, and deal execution

Reporting & Analytics

Produce weekly and monthly Sales performance reports covering pipeline, bookings, win/loss, and rep-level activity
Support quarterly business reviews and leadership reporting
Analyze sales cycle trends, conversion rates, and forecast accuracy
Turn sales data into actionable insights for Sales and Revenue Operations leadership

What We’re Looking For

3–5 years of experience in Sales Operations or Revenue Operations
Strong hands-on Salesforce experience, particularly with reports, dashboards, and opportunity management
Experience supporting a B2B SaaS or recurring-revenue sales organization
Familiarity with order forms, contracts, and deal execution
Strong Excel skills
Experience with Power BI or similar reporting tools is a plus
Highly organized with exceptional attention to detail
Strong analytical and problem-solving skills
Ability to manage multiple priorities and deadlines
Excellent communication skills and the ability to translate complex operational processes into clear guidance for Sales teams

Preferred Experience

Enterprise B2B Sales Operations
Deal desk or CPQ experience
Contract lifecycle management
Salesforce administration or close partnership with Salesforce teams
Sales engagement and enablement tools such as Gong, Outreach, or ZoomInfo

Location: Remote

Country: India (US EST HOURS - till 2 AM IST)

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