Sales Operations Analyst | B2B SaaS | Remote | India
We are looking for a detail-oriented and highly organized Sales Operations Analyst to support a growing Sales organization.
This is a hands-on role focused on the systems, processes, data, and day-to-day workflows that help sales teams operate efficiently and close business faster.
The ideal candidate will have strong Salesforce experience, a solid understanding of B2B sales processes, and the ability to work across Sales, Finance, Legal, and Revenue Operations.
What You’ll Do
Sales Process & Deal Support
- Own the order form and contract execution process, ensuring accuracy and alignment with deal terms
- Support deal desk activities, including non-standard deal reviews, discount approvals, and cross-functional coordination
- Maintain and improve sales process documentation, playbooks, and stage definitions
- Identify process bottlenecks and recommend improvements to increase deal velocity and data quality
Salesforce & Systems
- Serve as a primary Salesforce resource for the Sales team
- Maintain opportunity hygiene, pipeline accuracy, and CRM workflow adherence
- Build and maintain Salesforce reports and dashboards covering pipeline, activity, and quota performance
- Work with Salesforce administrators to translate Sales requirements into system improvements and configurations
Sales Enablement
- Coordinate onboarding for new Sales hires, including tool access and process training
- Maintain sales enablement materials including pitch decks, order form templates, pricing guides, and SOPs
- Act as a first point of contact for Sales questions relating to processes, systems, and deal execution
Reporting & Analytics
- Produce weekly and monthly Sales performance reports covering pipeline, bookings, win/loss, and rep-level activity
- Support quarterly business reviews and leadership reporting
- Analyze sales cycle trends, conversion rates, and forecast accuracy
- Turn sales data into actionable insights for Sales and Revenue Operations leadership
What We’re Looking For
- 3–5 years of experience in Sales Operations or Revenue Operations
- Strong hands-on Salesforce experience, particularly with reports, dashboards, and opportunity management
- Experience supporting a B2B SaaS or recurring-revenue sales organization
- Familiarity with order forms, contracts, and deal execution
- Strong Excel skills
- Experience with Power BI or similar reporting tools is a plus
- Highly organized with exceptional attention to detail
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities and deadlines
- Excellent communication skills and the ability to translate complex operational processes into clear guidance for Sales teams
Preferred Experience
- Enterprise B2B Sales Operations
- Deal desk or CPQ experience
- Contract lifecycle management
- Salesforce administration or close partnership with Salesforce teams
- Sales engagement and enablement tools such as Gong, Outreach, or ZoomInfo
Location: Remote
Country: India (US EST HOURS - till 2 AM IST)
