We are looking for an organized and detail-oriented Sales Operations Manager to support our sales team, manage sales data, track performance, execute email campaigns, and improve daily sales processes.

Key Responsibilities

Manage daily sales operations and coordinate with the sales team.
Maintain CRM records, sales pipelines, and lead information.
Track sales targets, KPIs, and team performance.
Prepare sales reports and dashboards using Google Sheets or Excel.
Monitor leads, follow-ups, and deal progress.
Plan, execute, and monitor email campaigns for lead generation, outreach, and follow-ups.
Manage email campaign lists, segmentation, scheduling, and performance metrics, including open rates, click-through rates, and responses.
Use email outreach and automation tools to streamline campaigns and follow-up sequences.
Coordinate with marketing, finance, and other teams.
Maintain sales documentation and standard operating procedures (SOPs).
Identify process gaps and suggest ways to improve sales efficiency.

Requirements

1–2 years of experience in sales operations, sales coordination, or a similar role.
Proficiency in Google Sheets or Microsoft Excel.
Familiarity with CRM tools.
Experience with email outreach and campaign tools such as GoHighLevel (GHL) and Instantly.
Understanding of email campaign setup, contact list management, automated follow-ups, and campaign performance tracking.
Strong organizational, analytical, and problem-solving skills.
Good written and verbal communication skills.
Ability to manage multiple tasks and work independently in a remote environment.
Willingness to work in the required CST time zone.

Preferred Qualifications

Experience with sales reporting, dashboards, and KPI tracking.
Understanding of sales pipelines and forecasting.
Experience in B2B sales, e-commerce, or SaaS is a plus.
Experience with email automation, cold email outreach, and lead generation campaigns.

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Sales Operations Manager - India Remote