We are looking for an organized and detail-oriented Sales Operations Manager to support our sales team, manage sales data, track performance, execute email campaigns, and improve daily sales processes.
Key Responsibilities
-
Manage daily sales operations and coordinate with the sales team.
-
Maintain CRM records, sales pipelines, and lead information.
-
Track sales targets, KPIs, and team performance.
-
Prepare sales reports and dashboards using Google Sheets or Excel.
-
Monitor leads, follow-ups, and deal progress.
-
Plan, execute, and monitor email campaigns for lead generation, outreach, and follow-ups.
-
Manage email campaign lists, segmentation, scheduling, and performance metrics, including open rates, click-through rates, and responses.
-
Use email outreach and automation tools to streamline campaigns and follow-up sequences.
-
Coordinate with marketing, finance, and other teams.
-
Maintain sales documentation and standard operating procedures (SOPs).
-
Identify process gaps and suggest ways to improve sales efficiency.
Requirements
-
1–2 years of experience in sales operations, sales coordination, or a similar role.
-
Proficiency in Google Sheets or Microsoft Excel.
-
Familiarity with CRM tools.
-
Experience with email outreach and campaign tools such as GoHighLevel (GHL) and Instantly.
-
Understanding of email campaign setup, contact list management, automated follow-ups, and campaign performance tracking.
-
Strong organizational, analytical, and problem-solving skills.
-
Good written and verbal communication skills.
-
Ability to manage multiple tasks and work independently in a remote environment.
-
Willingness to work in the required CST time zone.
Preferred Qualifications
-
Experience with sales reporting, dashboards, and KPI tracking.
-
Understanding of sales pipelines and forecasting.
-
Experience in B2B sales, e-commerce, or SaaS is a plus.
-
Experience with email automation, cold email outreach, and lead generation campaigns.
