Retail & sales Operations Manager

Work location : MG Road

CTC - 20 To 25LPA

The role of a " Retail & Sales Operations manager" is a senior position responsible for overseeing all aspects of retail sales operations within an organization. He will report to Retail Head - AVP.

Here’s an overview of the role:

The Organic World

https://theorganicworld.com

Note : Need candidates who handled Super markets not hyper markets.

Key Responsibilities:

Strategic Leadership: Develop and implement strategic plans to drive sales growth and enhance operational efficiency across all retail locations.
Team Management: Lead, mentor, and develop a high-performing sales operations team, fostering a culture of accountability and excellence.
Sales Performance Analysis: Monitor sales performance metrics, conduct regular analyses, and provide actionable insights to improve sales effectiveness.
Budgeting and Financial Management: Oversee budgeting processes, manage operational costs, and ensure financial targets are met.
Customer Experience Enhancement: Drive initiatives aimed at improving customer experience, ensuring that service standards are consistently met.
Inventory and Supply Chain Management: Optimize inventory management practices, ensuring that stock levels are maintained to meet customer demand while minimizing excess.
Collaboration with Other Departments: Work closely with marketing, merchandising, and supply chain teams to align sales strategies and promotional activities.
Technology Integration: Evaluate and implement sales technologies and systems to enhance operational efficiency and data analytics capabilities.
Compliance and Best Practices: Ensure that all retail operations comply with company policies, industry regulations, and best practices.

Skills Required:

Strong leadership and organizational skills
Excellent analytical and problem-solving abilities
Proficiency in financial management and budgeting
Exceptional communication and interpersonal skills
In-depth knowledge of retail operations and sales strategies
Familiarity with data analytics tools and CRM systems

Qualifications:

Bachelor’s degree in Business Administration, Retail Management, or a related field (Master’s degree preferred)
Extensive experience in retail and sales operations, with a proven track record in a leadership role
Experience 10+ years
Strong understanding of market trends and consumer behavior

Job Types: Full-time, Permanent

Pay: ₹2,000,000.00 - ₹2,500,000.00 per year

Schedule:

Day shift

Application Question(s):

Do you have prior experience in handling Super Markets? We only need candidates who have handled Supermarkets before not Hyper Markets.

Experience:

Retail sales: 10 years (Required)
Retail operations: 10 years (Required)

Location:

Bengaluru, Karnataka (Required)

Work Location: In person

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Retail & Sales Operations Manager